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Service Manager

Job details
Posting date: 27 April 2026
Salary: £15.00 per hour
Hours: Part time
Closing date: 14 May 2026
Location: S71 1HX
Remote working: Hybrid - work remotely up to 2 days per week
Company: Accede Support Limited
Job type: Permanent
Job reference: 04/2026 /SM

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Summary

The Role
The Part‑Time Service Manager will oversee day‑to‑day operations across a small supported‑living service, ensuring safe, compliant, and high‑quality support. You will work closely with staff, families, and professionals to maintain excellent standards and deliver positive outcomes for the people we support.

Key responsibilities include:

Leading and supporting a team of Support Workers and Senior Support Workers

Ensuring compliance with CQC, safeguarding, MCA, and organisational policies

Overseeing rota planning, incident management, and quality assurance

Completing audits, support plan reviews, and risk assessments

Supporting staff development, supervision, and reflective practice

Building strong relationships with commissioners, social workers, and families

Promoting a positive, person‑centred culture across the service

About You
We are looking for someone who is confident, organised, and passionate about delivering excellent care.

Essential:

Experience in supported living, learning disability, autism, or similar services

Strong understanding of CQC requirements and safeguarding

Ability to lead, motivate, and develop staff

Excellent communication and organisational skills

Competent in digital systems, record‑keeping, and compliance processes

Desirable:

Level 3 or 5 Health & Social Care qualification (or working towards)

Experience managing behaviours of concern

Experience with digital care management systems

What We Offer
Flexible part‑time working pattern

Supportive leadership and opportunities for professional development

A values‑driven organisation where your ideas and expertise are welcomed

Opportunity to shape and grow a high‑quality service

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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