Service Manager
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | £18,300 per year |
| Hours: | Part time |
| Closing date: | 10 May 2026 |
| Location: | CM12 9NW |
| Remote working: | On-site only |
| Company: | Phoenix Futures |
| Job type: | Contract |
| Job reference: | 4223 |
Summary
Service Manager Specialist Community Forensic Team
Part time - 22.5 hours, Fixed term until 31.03.2027
About Phoenix Futures
Phoenix Futures is a national charity with over 50 years’ experience delivering high-quality drug and alcohol treatment services. We’re passionate about recovery and committed to supporting our staff and volunteers to be the very best they can be.
In Essex, Phoenix Futures has an excellent reputation for improving outcomes for individuals with complex needs, through innovative, person-centred services.
About the Service
Phoenix Futures is working in partnership with Essex Partnership University NHS Foundation Trust to deliver an innovative service:
The Specialist Community Forensic Team.
This service supports individuals within the forensic mental health system to move away from secure hospital settings and access appropriate support in the community. Our aim is to:
Improve quality of life
Reduce inequality
Restore hope for people who may have been detained for many years
The team plays a pivotal role in supporting safe and successful transitions from secure settings into community-based services.
About the Role
We are looking for an experienced and motivated professional with:
Relevant health and social care experience
A proven track record of managing services and delivering high-quality outcomes
An innovative, collaborative approach to partnership working
A strong understanding of how to access and coordinate community support
Knowledge of mental health pathways and services within Essex would be highly desirable.
Contract Details
Fixed-term contract until 31 March 2027
22.5 hours per week
We are looking for a Housing Support Officer to be part of a ground-breaking new team, improving the lives of forensic mental health service users.
EPUT has been chosen by NHS England to pioneer a new approach to support forensic service users in the community instead of in secure hospitals to improve quality of life, reduce inequality, and give hope to people who may have been detained for many years. It also saves significant expenditure on hospital care, which can be reinvested into community services.
The new team will work to transition service users out of secure settings, and support their ongoing recovery in the community.
This role is a rare chance to be part of shaping a new service, providing opportunities to develop your skills and your career.
As the postholder you will work with the multi-disciplinary team and inpatient services at the earliest stage of discharge and support service users to live independently offering quality advice and support. You will build up close working relationships with all housing providers to provide an overall holistic package of housing management ground-breaking new team, improving the lives of forensic mental health service users.
Your rewards
You will be paid £18,300 annually
25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
Access to a 24/7 Employee Assistance programme including telephone and online access
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
Part time - 22.5 hours, Fixed term until 31.03.2027
About Phoenix Futures
Phoenix Futures is a national charity with over 50 years’ experience delivering high-quality drug and alcohol treatment services. We’re passionate about recovery and committed to supporting our staff and volunteers to be the very best they can be.
In Essex, Phoenix Futures has an excellent reputation for improving outcomes for individuals with complex needs, through innovative, person-centred services.
About the Service
Phoenix Futures is working in partnership with Essex Partnership University NHS Foundation Trust to deliver an innovative service:
The Specialist Community Forensic Team.
This service supports individuals within the forensic mental health system to move away from secure hospital settings and access appropriate support in the community. Our aim is to:
Improve quality of life
Reduce inequality
Restore hope for people who may have been detained for many years
The team plays a pivotal role in supporting safe and successful transitions from secure settings into community-based services.
About the Role
We are looking for an experienced and motivated professional with:
Relevant health and social care experience
A proven track record of managing services and delivering high-quality outcomes
An innovative, collaborative approach to partnership working
A strong understanding of how to access and coordinate community support
Knowledge of mental health pathways and services within Essex would be highly desirable.
Contract Details
Fixed-term contract until 31 March 2027
22.5 hours per week
We are looking for a Housing Support Officer to be part of a ground-breaking new team, improving the lives of forensic mental health service users.
EPUT has been chosen by NHS England to pioneer a new approach to support forensic service users in the community instead of in secure hospitals to improve quality of life, reduce inequality, and give hope to people who may have been detained for many years. It also saves significant expenditure on hospital care, which can be reinvested into community services.
The new team will work to transition service users out of secure settings, and support their ongoing recovery in the community.
This role is a rare chance to be part of shaping a new service, providing opportunities to develop your skills and your career.
As the postholder you will work with the multi-disciplinary team and inpatient services at the earliest stage of discharge and support service users to live independently offering quality advice and support. You will build up close working relationships with all housing providers to provide an overall holistic package of housing management ground-breaking new team, improving the lives of forensic mental health service users.
Your rewards
You will be paid £18,300 annually
25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
Benefits including season ticket loan, pension scheme and life assurance
Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
Continuous training and career development via PXL our dedicated learning management system
Access to a 24/7 Employee Assistance programme including telephone and online access
A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.