Human Resources Officer
| Posting date: | 27 April 2026 |
|---|---|
| Salary: | £28,392.00 to £31,157.00 per year |
| Additional salary information: | £28392.00 - £31157.00 a year |
| Hours: | Full time |
| Closing date: | 10 May 2026 |
| Location: | Manchester, M20 4BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9413-26-0341 |
Summary
1. Service Delivery To act as a first point of contact for managers and staff (non-medical) providing HR advice and guidance on absence management Communicates and considers sensitive information from Occupational Health reports at sickness absence meetings using tact and persuasion to ensure that Managers act in accordance with the Management of Attendance Policy. Escalate unresolved or complex absence queries to the HR Advisor as appropriate. Provide advice and guidance to managers on the management of attendance policy Support managers with non-complex management of attendance cases. To work alongside managers to ensure that sickness absence is managed proactively and robustly across the Division to seek to reduce the absence rate of the Division. To escalate any localised patterns and concerns to the HR Business Partner. To liaise with and utilise the Occupational Health service to seek expert advice to underpin the effective, fair and proactive resolution of sickness absence cases. To support managers to draft sensitive and confidential letters to a professional standard regarding management of attendance. To utilise ESR and other Digital systems to ensure that all relevant HR metrics are captured, analysed and reported upon to aid action and planning. Coordinates multi-disciplinary Stage 3 Hearings and undertakes project work to improve attendance across Divisions liaising with Managers, Occupational Health and the Engagement team. Delegate administrative tasks to the HR Assistant where appropriate and with instruction and support. Signpost staff to access to work and supporting managers with process. Support managers to identify staff who have met absence triggers and require a stage meeting in line with policy. Support managers to identify patterns of short-term absence. Support managers to identify staff that require long term sickness absence reviews in line with the Management of Attendance policy. Attendance at absence meetings / reviews with managers Escalate to HR Advisor for attendance at more complex absence reviews Assist with the production and review of letters and reports Offer adhoc meetings with managers to discuss overall absence to identify patterns, reasons and overall compliance with the policy. Provide advice and support to managers on reasonable adjustments Manage the redeployment process by supporting the manager and staff member including providing advice to both the releasing manager and receiving manager, escalating to the HR Advisor where appropriate. Advise on and manage the injury allowance process ensuring managers are aware of the process, the correct information is obtained, outcomes to employees are provided and the payroll is actioned by liaising with Workforce Systems Team. Take in the rota to respond to queries in the ASK HR inbox, ensuring that all emails are responded to in a timely manner and documents are filed electronically in the correct place and appropriately named. To be responsible for maintaining effective office systems and procedures, making maximum use of technology and updating information and process logs as appropriate. Ensure all computerised personal staff records are managed and maintained and archived, where appropriate, in line with Trust policies and to assist with the safe handling of staff information. To organise and prioritise own workload daily to ensure that time deadlines are met, and that urgent work is accommodated. To undertake any personal training and development necessary to fulfil the requirements of the post. To maintain strict confidentiality in all aspects of the work, complying with policies and procedures on the safeguarding of personally identifiable information. Requirement to use VDU for the majority of the working day. Responsibility for maintaining stock levels of office supplies, reordering from the approved supplier when necessary. Responsibility for ordering IT and other equipment from the approved point/supplier on an ad hoc basis. Oversight of the invoicing and payment of suppliers/services via the Integra system. Reporting Provide adhoc absence reports as requested by the HR Advisors and Managers. To ensure that confidential record keeping systems are maintained to provide accurate and timely provision of management information in line with GDPR. Training and Development Support the HR Advisors with the development and delivery of HR training to managers and staff on management of attendance. Research, Development and Audit Where necessary undertake audits on absence management To keep working practices under constant review to improve efficiency and effectiveness and be involved in new developments to redesign and modernise processes. Carry out any other reasonable duties within the overall function, commensurate with the grading and level of responsibility of the post.