Care Group Operational Manager
| Posting date: | 23 April 2026 |
|---|---|
| Salary: | £66,582.00 to £77,368.00 per year |
| Additional salary information: | £66582.00 - £77368.00 a year |
| Hours: | Full time |
| Closing date: | 29 April 2026 |
| Location: | Wigan, WN1 2NN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9302-26-0200 |
Summary
Planning and Organisational Duties To ensure the efficiency and performance of the Division in relation to the management of contractual and performance targets, including the delivery of key operational performance targets. To ensure the Care Group is managed effectively through active involvement of clinical staff on aday to daybasis. To ensure that the patient experience is paramount to the way in which services are delivered and to foster a culture in which all patients are treated with dignity and respect.In addition, to ensure that the services are modern and responsive to the needs of individual patients. To ensure the Care Group policies, procedures and standards are developed and implemented whichfacilitatethe best possible care for patients within available resources. To ensure that quality standards for the Care Group are implemented, taking responsibility for monitoring performance, quality assurance and implementation of audit procedures and complaints procedures. To work with the clinical lead to ensure the implementation of Trust policies across the Care Group and to ensure that staff are aware of their responsibilities and have appropriate training.This includes health and safety, riskmanagementand assurance framework compliance. Deliverobjectivesacrossthe Care Groupranging from developing strategies to ensuring that a robust activity and income model is in place. To ensure effective channels of communication exist and aremaintainedwithin and across theCare Groups and ensure that there are effective working relationships and links with relevant colleagues in other organisations. To manage specific projects as agreed with the Divisional Director of Performance; ensuring that the decision-making processes related to funding provision are transparent anddemonstratefinancial probity. Supervise the preparation ofaccurateand effective booking and recording of all activityacross the Care Group. Communications and Key Working Relationships KeyRelationships: Board of Directors / Director of Operations / Deputy Director of Nursing & Quality / Divisional Medical Directors / Divisional Director of AHP & Nursing/ Clinical Directors / Divisional Managers Clinical and Non-Clinical / Divisional Support Managers HR, Business Analysts and Finance /Commissioners / Local Authority/ transformation