Healthcare Support Worker
| Posting date: | 23 April 2026 |
|---|---|
| Salary: | £25,760 to £27,476 per year |
| Additional salary information: | £25760 - £27476 a year |
| Hours: | Full time |
| Closing date: | 01 May 2026 |
| Location: | Kidderminster, DY11 6RJ |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9365-26-0308 |
Summary
WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST JOB DESCRIPTION Post Title: Healthcare Support Worker Pay Band: 3 Hours: 37.5 hours / week Contract: Permanent Location / Department: Kidderminster Outpatients Accountable to: Lydia Evans Matron Reports to: Alison Pease Outpatients Sister Key Working Relationships: Ward/Department staff Patients and their relatives/carers/significant other Staff in other departments Risk Assessment: The post involves some manual handling activities, exposure to bodily fluids, exposure to high noise levels and exposure to skin and respiratory irritants. It may also involve exposure to challenging behaviour. Job Purpose: The Healthcare Support Worker is a member of the department team who implements prescribed care and/or undertakes some higher-level clinical activities as directed by a registered nurse. The main dimensions of the role are to: To support the professionally qualified staff and work under their direction to provide quality nursing care, treatments and procedures directly to patients. To lead and co-ordinate a range of clinical and non-clinical tasks and responsibilities undertaken by Healthcare Support Workers. To support the department staff to provide a high-quality service. Key Duties: Aspects of care Moving and repositioning of patients. Dressing/undressing of patients for examination. Cleaning and tidying examination rooms/clinic areas. Replenishing of linen or stock cupboards. Assist with patients mobilisation, ensuring safe environment and using appropriate techniques. Accompany able patients to other departments. Assist in the care of relatives and visitors. Care of incontinent patients. Escort patients to and from lavatory. Chaperone professional staff where appropriate. Be adaptable and flexible to working in various areas of the department/ward as required. Assist the multi professional team to prepare and support patients undergoing treatment and/or investigation, always maintaining privacy and dignity. Demonstrate knowledge and understanding of health and safety at work to maintain a safe environment. Communication and relationships The Healthcare Support Workers relationship with both staff and patients should be discreet and professional, bearing in mind that all information regarding patients must be kept confidential: Report to the nurse in charge of the department matters of concern relating to patients and the department environment. Answer the telephone, refer to appropriate person. Attend to department reports and meetings when appropriate. Undertake duties outside your working area (e.g. delivery and collection) to assist in maintaining good communications. Clinical Support Measuring blood pressure, body temperature, pulse rate and respiration and completing the necessary documentation. Reporting any changes in a timely manner to a qualified nurse and ensuring these are accurately recorded in patient records. Measuring patients height and weight as directed by a registered nurse and recording on the appropriate documentation. Completion of patient ECGs once appropriate training completed. Collecting, testing and dispatching of urine samples, including pregnancy testing. Apply a simple range of dressings using both clean and aseptic techniques. Collect blood samples peripheral or venous as directed by a qualified nurse, ensuring its safe storage, transport or disposal as appropriate. Undertake an associate link/link nurse role where appropriate. Cleaning Maintain tidiness and cleanliness of areas and equipment as instructed. Clerical duties Undertake a range of clerical duties, this may involve: Preparation of clinical notes for next day clinics. Reception/telephone duties Basic computer skills Obtaining case notes/x-rays Filing Education Support other health care assistants through mentorship and local induction.