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Site Coordinator

Job details
Posting date: 23 April 2026
Salary: £28,860 per year
Additional salary information: + Competitive benefits & performance bonus
Hours: Full time
Closing date: 30 April 2026
Location: Hounslow, London, TW3 1QL
Company: Ingeus
Job type: Permanent
Job reference: 502589_1776936824

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Summary

Job Title: Site Co‑ordinator
Location: Hounslow
Salary: £28,860 per annum

Be the welcoming face of our Assessment Centre.

Were looking for an organised, people‑focused Site Co‑ordinator to play a key role in the smooth day‑to‑day running of our Health Assessment Advisory Service (HAAS) Assessment Centre in Hounslow. This is a fantastic opportunity for someone who thrives in a busy, customer‑facing environment and takes pride in delivering a warm, professional experience for every visitor.

What youll be doing;

As a Site Co‑ordinator, youll be at the heart of the operation, ensuring both claimants and colleagues are supported throughout the assessment journey. Your responsibilities will include:

  • Providing a friendly and professional front‑of‑house welcome to all visitors
  • Coordinating daily site activity, assessment rooms, and associated equipment
  • Managing appointments, greeting claimants, and keeping them informed of any delays
  • Liaising with Functional Assessors, Team Leaders, and Managers to support efficient workflow
  • Handling email and telephone enquiries promptly and professionally
  • Completing administrative tasks including scanning documents, maintaining electronic records, and managing paperwork
  • Supporting facilities management, including reporting H&S, estates, and IT issues
  • Ordering and maintaining office supplies and ensuring workspaces remain organised
  • Supporting fire safety, first aid, and evacuation chair training coordination
  • Ensuring all sensitive information is managed securely and confidentially

What were looking for;

Youll be a confident communicator with a calm, organised approach, able to juggle multiple priorities in a fast‑paced environment. Were looking for someone who has:

Essential experience and skills:

  • Customer service or front‑facing experience
  • Experience in an administrative role
  • Strong communication skills at all levels
  • Excellent organisation, time‑management, and IT skills (Word, Excel)
  • Attention to detail and accuracy when managing records
  • The ability to work well under pressure and adapt to changing priorities

Desirable experience:

  • Receptionist or host experience in a professional environment
  • Experience coordinating resources or schedules
  • Strong knowledge of MS Office, including Outlook

Why join us?

Youll be part of a supportive and collaborative team, playing a vital role in ensuring a positive experience for claimants while developing valuable administrative and coordination skills within a structured healthcare environment.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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