National Meetings & Events and Groups Support Executive
| Posting date: | 23 April 2026 |
|---|---|
| Salary: | £26,500.00 per year |
| Hours: | Full time |
| Closing date: | 23 May 2026 |
| Location: | Birmingham, B16 8PE |
| Company: | Malmaison Hotel Du Vin Holdings Limited |
| Job type: | Permanent |
| Job reference: | 1493463432 |
Summary
Salary: Competitive Salary and Benefits
Location: Remote
Malmaison & Hotel du Vin have 37 inspiring lifestyle hotels across the two exceptional brands within the UK. We’re looking for a National Groups, Meetings & Events Support Executive to join us and play a vital role in the Groups, Meetings & Events team. You’ll be responsible for supporting the Central Groups Team & Hotel M&E Teams in their hour of need to handle enquiries, convert business and produce the relevant documentation to ensure high standards of event implementation at all times, as well as supporting the hotel in its sales targets across all departments. If you like variety and a different challenge each day, then this role could be for you.
What are we looking for?
- Proven Meetings & Events experience within a hotel environment, with strong knowledge of enquiry handling process.
- Previous use of Opera Cloud OSEM.
- Strong commercial acumen with the ability to analyse data and influence revenue outcomes.
- Excellent communication, interpersonal and relationship-building skills.
- Highly organised with the ability to manage multiple properties, priorities and deadlines simultaneously.
- Flexible, proactive and solutions-focused, with a high degree of professionalism and integrity.
- Systems literate, to include Opera – Opera Cloud OSEM, SevenRooms, Creventa, UpMail, Zonal, Fourth Hospitality, Mapal, Excel, Word, Outlook, and OneDrive
Interested?? Click Apply Now In addition to competitive rates of pay we offer:
- Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
- Discounted Friends and Family Room Rate with 50% off best available rate.
- 35% off your bill when you dine in our Brasseries and Bistros.
- Fully funded Apprenticeship programmes that support you in developing your career.
- High Street Discounts on a range of high street shops, experiences, holidays and much much more.
- Cycle to work scheme – save up to 40% on a wide range of bikes.
- Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
- Referral schemes that pay up to £1500 (just for getting your mates jobs!)
- We work with Wagestream giving instant access to your pay as it’s earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you’re already earned, learn easy tips to manage your money better and save direct from your salary.
- We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
- We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
- Employee Assistance Programme – free, confidential advice available 24/7 to you and your family
Our Sustainability Goals:
- 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
- We recycle a minimum of 70% of the waste from our hotels.
- This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects all year round.
- We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
- You can also volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
Want to find out more? Click Apply Now to start the conversation.
Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.