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Receptionist / Care Navigator

Job details
Posting date: 22 April 2026
Salary: £12.71 per hour
Additional salary information: £12.71 an hour
Hours: Full time
Closing date: 08 May 2026
Location: Leigh on Sea, SS9 2SQ
Company: NHS Jobs
Job type: Permanent
Job reference: M0038-26-0386

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Summary

Main Duties of the Role Welcoming and directing patients in a professional and friendly manner Managing appointment bookings efficiently Handling patient queries and concerns (face-to-face, online, and via telephone), and signposting to the appropriate team member or service Processing letters, completed forms, and specimen requests Providing guidance on practice procedures Registering new patients Maintaining accurate patient records, including scanning, filing, and general administrative tasks

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