Client Services Manager
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £40,000 to £45,000 per year |
| Hours: | Full time |
| Closing date: | 22 May 2026 |
| Location: | LE8 |
| Remote working: | On-site only |
| Company: | Thorn Baker Recruitment |
| Job type: | Permanent |
| Job reference: | 253726-1121 |
Summary
Thorn Baker Industrial Recruitment are looking for a Client Services Manager to work for an established POS/POP manufacturer based in Leicester
The company is a fast-paced organisation, and are looking for someone that has worked in a similar type of role. They specialise in the supply of POS/POP within the temporary and permanent display industry.
Job Purpose
Your role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. The role heavily involves internal project management and administration of up to 30 projects at any one time, with an average of 15-20. The ideal candidate will have experience in managing this type of workload.
Pay and Benefits
• Starting Salary is £40,000 - £45,000 per annum
• Working Monday - Friday 8am - 5pm (please note, this is a full time office based role!)
• Paid time off during company Christmas shutdown period in addition to your annual holiday entitlement
• Death in service x 2 years
• Health Shield
• Peninsula benefits package
Job Role and Responsibilities
• Deliver outstanding customer service to demanding clients through clear communication and strong attention to detail in a fast-paced environment
• Manage and interpret new client briefs, preparing them for internal review and processing across multiple departments
• Handle multiple client projects simultaneously at different stages, including estimating, development, manufacturing, and dispatch
• Act as the primary point of contact, keeping clients consistently informed on project progress and updates
• Oversee projects across the full lifecycle, from initial brief through to final delivery
• Coordinate effectively with internal teams to ensure smooth workflow and timely execution of client requirements
What we need from you
• A background in POS or print is preferable
• The role requires good numerical and written skills.
• Must have experience of managing large clients in a fast-paced environment.
• Must be able to manage multiple live projects (average of 15-20)
• This role offers a great opportunity for progression to manage a large global client
• A full clean driving licence is required as a small degree of travelling to site or client meetings will be required
• Be methodical, precise and be able to maintain accurate record systems and report accordingly.
• Be comfortable building and maintaining effective client and internal relationships.
If this position is not the one for you, we have more great roles on our jobs page, why not take a look here: https://www.thornbakerindustrial.co.uk/job-search
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