Medical Administrator/Receptionist
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £13.07 per hour |
| Additional salary information: | £13.07 an hour |
| Hours: | Full time |
| Closing date: | 08 May 2026 |
| Location: | Spennymoor, DL16 6QA |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2190-26-0003 |
Summary
atient Interaction Greet patients and visitors in a professional and courteous manner Handle incoming telephone calls, ensuring queries are dealt with efficiently Provide information regarding practice services and procedures Maintain patient confidentiality at all times Appointment Management Book, amend, and cancel patient appointments using the clinical system Manage appointment requests in line with practice protocols Support triage processes where applicable Administrative Duties Maintain accurate patient records and update information on the system Process repeat prescription requests in accordance with practice procedures Handle incoming and outgoing correspondence (post, email, NHS systems) Scan and file documents into patient records Operational Support Liaise with clinicians and other staff to ensure smooth patient flow Assist with administrative tasks to support clinical staff Ensure the reception area is tidy, safe, and welcoming Compliance & Confidentiality Adhere to GDPR, NHS confidentiality, and data protection regulations Follow practice policies, procedures, and health & safety guidelines