Service Co-ordinator
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £28,598 to £31,022 per year |
| Hours: | Full time |
| Closing date: | 17 May 2026 |
| Location: | Macclesfield, Cheshire |
| Remote working: | On-site only |
| Company: | Cheshire East |
| Job type: | Permanent |
| Job reference: | 3532 |
Summary
An exciting opportunity has become available to work within Care4CE Community Reablement Services. The position is for a permanent Grade 6 Service Co-ordinator 37 hours Monday to Friday 9am – 5pm office-based role at Macclesfield Town Hall. Starting pay £14.82 per hour - £28,598.00 per annum – incremental for 5 years to £16.08 per hour - £31,022 plus an annual pay rise.
About the role
Community Reablement is a short-term service working with our integrated health partners. This role is critical to the effective operation of our service. It is a fast‑paced, high‑volume position responsible for coordinating the full referral pathway and supporting a positive customer journey. The postholder plays an essential part in daily discharge planning by attending discharge meetings and PRE meetings, working closely with our senior practitioners and administrative teams as part of the office duty desk.
The Service Coordinator manages all incoming referrals, working collaboratively with the Prevent, Reduce, Enable Team and hospital discharge teams to ensure timely triage and allocation. The post holder also manages the referrals and allocation of staff for the new Take a Break service providing respite to carers. Key responsibilities include loading and maintaining customer data, allocating and scheduling visits for each individual, and completing the weekly rostering for all Reablement Workers. This ensures safe, efficient deployment of the workforce and supports the delivery of high‑quality, outcome‑focused services.
The post also has a significant partnership function, liaising daily with PRE colleagues, hospital teams, Community Social Work/NHS services, and Brokerage to coordinate support when ongoing needs are identified.
You will also be required to keep various data spread sheets updated with all customers information.
About you
You will need to have:
Effective teamwork and excellent communication skills
An enthusiastic, flexible, and reliable approach to work
Competent computer skills and keen eye for detail
Able to work on your own initiative and as part of a team
Able to manage a busy workload and keep to deadlines
Understanding of community work in social care preferable
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
In return we are able to offer:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
Gym, Swim and Group Fitness at all 16 facilities
Off-Peak Racket Sports
Athletics Tracks
Sauna/Steam/Spa
Join us and experience a workplace that truly values and supports you!
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote job reference number in all correspondence.
For further information, please contact the Resource Manager Sarah Webb on 01625 374261 or email Sarah.webb@cheshireeast.gov.uk.
About the role
Community Reablement is a short-term service working with our integrated health partners. This role is critical to the effective operation of our service. It is a fast‑paced, high‑volume position responsible for coordinating the full referral pathway and supporting a positive customer journey. The postholder plays an essential part in daily discharge planning by attending discharge meetings and PRE meetings, working closely with our senior practitioners and administrative teams as part of the office duty desk.
The Service Coordinator manages all incoming referrals, working collaboratively with the Prevent, Reduce, Enable Team and hospital discharge teams to ensure timely triage and allocation. The post holder also manages the referrals and allocation of staff for the new Take a Break service providing respite to carers. Key responsibilities include loading and maintaining customer data, allocating and scheduling visits for each individual, and completing the weekly rostering for all Reablement Workers. This ensures safe, efficient deployment of the workforce and supports the delivery of high‑quality, outcome‑focused services.
The post also has a significant partnership function, liaising daily with PRE colleagues, hospital teams, Community Social Work/NHS services, and Brokerage to coordinate support when ongoing needs are identified.
You will also be required to keep various data spread sheets updated with all customers information.
About you
You will need to have:
Effective teamwork and excellent communication skills
An enthusiastic, flexible, and reliable approach to work
Competent computer skills and keen eye for detail
Able to work on your own initiative and as part of a team
Able to manage a busy workload and keep to deadlines
Understanding of community work in social care preferable
To find out more about the essential and desirable criteria for the role please view the attached job description specification document.
In return we are able to offer:
Enhanced annual leave - Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service
Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro-rata for part-time staff)
Flexible working pattern - Enjoy a 37-hour standard full-time work week with the added perks of flexi-time and hybrid/remote working arrangements where possible. Your work-life balance just got a whole lot better
Salary sacrifice green car scheme - Drive green and save green! Lease a brand-new electric or hybrid car through our salary sacrifice scheme. There’s no credit checks, no deposits, just significant savings and exclusive offers on a three-year lease
White goods salary sacrifice scheme - Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big-ticket purchases like appliances, computers, and tech gadgets directly from your salary
Enhanced public pension - Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay
Cycle to work scheme - Save up to 25-39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
Employee assistance programme - Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life
Discounted gym membership - Stay active and healthy with corporate membership prices for Everybody Leisure, including:
Gym, Swim and Group Fitness at all 16 facilities
Off-Peak Racket Sports
Athletics Tracks
Sauna/Steam/Spa
Join us and experience a workplace that truly values and supports you!
Cheshire East is an amazing place to live and work. As one of the largest employers in the borough, we are able to offer you a wide range of challenging and rewarding career opportunities.
We are working for a brighter future – together and our commitment to you is that our workplace culture will provide a shared purpose, a well-led organisation with valued people succeeding together as one team and one council to deliver the best service for our customers and communities.
As an equal opportunities employer, we welcome applicants from all backgrounds and want our workforce to reflect the diversity of our local communities so that we can all work for a brighter future - together.
Applicants should ensure all sections of the application form are completed as failure to do so will result in their application being rejected. Please ensure you check the email account (including junk/spam boxes) from which you apply regularly as we will use this to contact you regarding your application.
If you have not heard from us within 4 weeks of the closing date then it is likely that you have not been shortlisted on this occasion, however, please do not be discouraged from applying again.
For any technical enquiries please email sourcingteam@ecwip.co.uk
Please quote job reference number in all correspondence.
For further information, please contact the Resource Manager Sarah Webb on 01625 374261 or email Sarah.webb@cheshireeast.gov.uk.