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Cafe Supervisor

Job details
Posting date: 22 April 2026
Salary: £15.40 per hour
Additional salary information: Competitive
Hours: Full time
Closing date: 21 May 2026
Location: Ilford, IG4 5LN
Company: Jewish Care
Job type: Permanent
Job reference: 3094

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Summary

At Jewish Care, we are proud to make a meaningful difference to the lives of Jewish people by delivering outstanding social care services that enhance wellbeing and keep people connected to their community.

We are a multi-award-winning organisation, recognised for excellence

About the Role

We are looking for a dynamic and hands-on Café Supervisor to lead our vibrant catering operations across our campus.

You will be the face of our hospitality service, overseeing the day-to-day running of the Sugar Ronson Café This is a fast-paced and rewarding role where you will ensure exceptional service delivery to residents, tenants, staff, and external clients within a Jewish environment.

Working closely with the Head Chef and Hospitality Business Manager, you will drive quality, innovation, and customer experience across a diverse and busy operation.

This post is working 35 hours per week. Shift are from 8am to 4pm. There also be will be some evening and Sunday work too when we have events.

Key Responsibilities
  • Lead and oversee all café, restaurant, and hospitality services across the campus
  • Ensure compliance with food hygiene, health & safety, and legislative standards
  • Manage budgets, purchasing, and cost control to maximise efficiency
  • Plan and deliver internal and external events, including quotations and logistics
  • Build strong relationships with customers and stakeholders to meet service needs
  • Supervise, motivate, and develop a high-performing team
  • Maintain excellent customer service standards through visible leadership
  • Manage cash handling and financial procedures in line with policy
  • Complete administrative tasks including records, rotas, and reporting
  • Represent the service at meetings and contribute to continuous improvement
About You

We’re looking for someone who is passionate about hospitality and thrives in a people-focused environment.

You will bring:
  • Proven experience in catering, hospitality, or a similar leadership role
  • Strong organisational and problem-solving skills
  • Excellent communication and interpersonal abilities
  • A hands-on leadership style with the ability to motivate teams
  • Solid understanding of health & safety and food hygiene standards
  • Good IT skills (Microsoft Office including Excel, Word, PowerPoint)
  • Experience working in a multicultural environment
  • A flexible approach, including availability for events and weekends
Personal Qualities
  • Approachable and engaging
  • Organised and detail-focused
  • Confident and outgoing – comfortable being the face of the café
  • Intuitive with a strong customer-first mindset
What We Offer
  • A supportive and inclusive working environment
  • Opportunities for training and development (including NVQ pathways)
  • The chance to work in a meaningful role making a real difference
  • Sociable working environment within a respected organisation

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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