Call Centre Agent
| Posting date: | 22 April 2026 |
|---|---|
| Salary: | £26,500 per year |
| Additional salary information: | Basic salary £26,500 plus OTE = up to £45,000 |
| Hours: | Full time |
| Closing date: | 15 May 2026 |
| Location: | Norwich, Norfolk |
| Remote working: | On-site only |
| Company: | ID Recruitment Ltd |
| Job type: | Temporary |
| Job reference: | CM02 |
Summary
We are currently seeking confident and enthusiastic individuals to join our clients team in a dynamic sales environment. Previous sales experience is not required; however, a professional telephone manner and some background in customer service would be advantageous.
This is an exciting opportunity to join a well-established organisation. The company is known for its commitment to customer satisfaction and supportive working culture.
What We Offer:
Competitive On-Target Earnings of £26,500 – £45,000 per annum
Four-day working week (Monday to Thursday)
Comprehensive, fully paid training
Key Responsibilities:
• Conducting outbound warm calls to customers who have already expressed interest
• Handling enquiries, processing applications, and booking appointments
• Building rapport and providing excellent customer service
• Maintaining accurate records within the CRM system
• Meeting performance targets and KPIs
Key Skills and Attributes:
• Excellent verbal and written communication skills
• A confident and professional telephone manner
• A positive, driven attitude with a willingness to learn
Opportunities for progression may be available for individuals who consistently perform well and demonstrate leadership potential, although this role is primarily focused on delivering strong results in a sales and customer engagement capacity.
If you are looking for a role that offers a healthy work-life balance, strong earning potential, and a supportive environment, we encourage you to apply .
This is an exciting opportunity to join a well-established organisation. The company is known for its commitment to customer satisfaction and supportive working culture.
What We Offer:
Competitive On-Target Earnings of £26,500 – £45,000 per annum
Four-day working week (Monday to Thursday)
Comprehensive, fully paid training
Key Responsibilities:
• Conducting outbound warm calls to customers who have already expressed interest
• Handling enquiries, processing applications, and booking appointments
• Building rapport and providing excellent customer service
• Maintaining accurate records within the CRM system
• Meeting performance targets and KPIs
Key Skills and Attributes:
• Excellent verbal and written communication skills
• A confident and professional telephone manner
• A positive, driven attitude with a willingness to learn
Opportunities for progression may be available for individuals who consistently perform well and demonstrate leadership potential, although this role is primarily focused on delivering strong results in a sales and customer engagement capacity.
If you are looking for a role that offers a healthy work-life balance, strong earning potential, and a supportive environment, we encourage you to apply .