Reception Administrator
| Posting date: | 21 April 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 05 May 2026 |
| Location: | Dorset, DT9 5FH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A3701-26-0002 |
Summary
A Care Navigator is enthusiastic about providing high quality care. The role is predominantly patient facing providing the first point of contact for all patients and acting as a focal point of communication between patients, doctors and other medical staff. Although working patterns will be fixed, a degree of flexibility is essential to provide cover for holidays and sickness. Answer phone calls and respond to online patient requests Help patients with appointments, results, referrals, and general queries Welcome and assist patients at the reception desk Use clinical systems (training provided) to manage patient information and bookings Handle emails, post, and general admin tasks Maintain a clean, organised, and secure reception area Support clinicians with tasks such as contacting patients Follow strict confidentiality and data protection procedures Open/close the surgery when required