Regional Sales Manager
| Posting date: | 21 April 2026 |
|---|---|
| Salary: | £50,000.00 per year |
| Hours: | Full time |
| Closing date: | 19 May 2026 |
| Location: | Wiltshire, SN5 4FL |
| Company: | Hartford Care |
| Job type: | Permanent |
| Job reference: | ORG4774-LC1553985SwiRCRM |
Summary
About the Role
We are looking for an experienced and driven Regional Customer Relationship Manager to join our team. In this role, you will be responsible for being the first point of contact for all customer enquiries for Identified Home(s) and to manage the sales process from making appointments to showing families around the Care Home.
Working two days per week as the Home Admissions Advisor at Cotswolds Rise in Swindon and the remainder of your working week travelling to other homes within the Hartford Care group to support with occupancy growth.
Key Responsibilities
Achieve the sales targets for resident occupancy with a primary focus on private paying customers, local authority, and respite.
Develop and manage relationships with customers and their families.
Act as the primary point of contact for customer queries and generating sales
Monitor customer satisfaction and implement improvement strategies
Collaborate with sales, marketing, and operations teams to deliver excellent service
To work within the community to generate new leads and new customers.
Requirements
To be a self-starter, able to work on own initiative
Target driven to achieve results
Strong communication and interpersonal skills
Ability to support multiple care homes across a geographic region
Commercial awareness and a customer-focused mindset
Excellent problem-solving and organisational abilities
Proficiency in CRM systems and Microsoft Office
Able to work flexible and a car driver so you can be out networking in the community.
Enhanced DBS
Some weekend working will be required for this position due to being available for promotional events and occupancy viewings.
We are looking for an experienced and driven Regional Customer Relationship Manager to join our team. In this role, you will be responsible for being the first point of contact for all customer enquiries for Identified Home(s) and to manage the sales process from making appointments to showing families around the Care Home.
Working two days per week as the Home Admissions Advisor at Cotswolds Rise in Swindon and the remainder of your working week travelling to other homes within the Hartford Care group to support with occupancy growth.
Key Responsibilities
Achieve the sales targets for resident occupancy with a primary focus on private paying customers, local authority, and respite.
Develop and manage relationships with customers and their families.
Act as the primary point of contact for customer queries and generating sales
Monitor customer satisfaction and implement improvement strategies
Collaborate with sales, marketing, and operations teams to deliver excellent service
To work within the community to generate new leads and new customers.
Requirements
To be a self-starter, able to work on own initiative
Target driven to achieve results
Strong communication and interpersonal skills
Ability to support multiple care homes across a geographic region
Commercial awareness and a customer-focused mindset
Excellent problem-solving and organisational abilities
Proficiency in CRM systems and Microsoft Office
Able to work flexible and a car driver so you can be out networking in the community.
Enhanced DBS
Some weekend working will be required for this position due to being available for promotional events and occupancy viewings.