Medical Receptionist
| Posting date: | 21 April 2026 |
|---|---|
| Salary: | £12.71 per hour |
| Additional salary information: | £12.71 an hour |
| Hours: | Full time |
| Closing date: | 04 May 2026 |
| Location: | Wythenshawe, M22 9UH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A2071-26-0001 |
Summary
Ensure an effective and efficient reception service is provided to patients and any other visitors to the practice Deal with all general enquiries, explain procedures and make new and follow-up appointments. Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover and ensure procedures are completed. Receive and make telephone calls as required. Divert calls and take messages, ensuring accuracy of detail and prompt appropriate delivery (as per practice protocol). Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same. Enter patient information on to the computer as required. To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries. To maintain the computer clinic system in an accurate and secure manner. To provide cover for members of the Reception team during periods of sickness and annual leave. Any other duties deemed reasonable by the Managers