IT Service Lead
| Posting date: | 21 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 11 May 2026 |
| Location: | Taunton, TA3 7FD |
| Company: | Teaching Vacancies |
| Job type: | Permanent |
| Job reference: | 13db118e-169a-424f-b83e-ebb5d7558de9 |
Summary
What skills and experience we're looking for
The successful candidate will be a positive, confident leader with technical knowledge, excellent communication skills, and a drive for delivering excellent service. You will oversee the Trust’s Helpdesk, support technician development, and champion proactive, standardised, and well‑documented support across all schools. This is an exciting opportunity for someone who enjoys both problem solving and developing people, processes and systems, to ensure schools and their stakeholders are able to confidently utilise the full spectrum of IT resources and systems available to them.
What the school offers its staff
• Eligibility to join excellent pension scheme
• Option to make additional voluntary contributions to pension for local governmentpension scheme members which can help boost retirement benefits
• Access to a range of continuous professional development opportunities
• Trust wide charity events designed to encourage our people to participate inmeaningful activities
• Access to wellbeing provision which offers information and advice on a range ofworkplace and personal issues
• Flexible working opportunities
• Enhanced special leave provision, including additional time off as part of our
‘Personal Day’ entitlement which supports employees to achieve a betterwork/life balance
• Free car parking
• On site catering facilities, all of which provide healthy and nutritious meals at a low cost
• Gym membership. Many of our schools have on-site gyms, the use of which is availableto employees at a discounted rate
• Cycle to work scheme which enables employees to purchase a bike and accessories fortheir commute to work
• Free tea and coffee.
Further details about the role
We are seeking an experienced and proactive IT Service Lead to join our Central IT Team, in order to help shape and develop the quality of IT support across our Trust. BEP is committed to ensuring our schools receive a consistent, reliable, and high‑quality IT Support Service that facilitates staff and students to deliver and access exceptional learning opportunities, and this role will be pivotal in achieving this. Working closely with our team of school‑based technicians, you will drive service improvements and ensure our IT operations align with national standards, centralised services, and best practice.
For an informal discussion about the post, please contact Matt Pearce via pearcem@bep.ac
Closing Date: 9am on 11th May 2026
Interview Date: 18th May 2026
Commitment to safeguarding
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory Disclosure and Barring Service (DBS) Enhanced Disclosure Certificate.
The successful candidate will be a positive, confident leader with technical knowledge, excellent communication skills, and a drive for delivering excellent service. You will oversee the Trust’s Helpdesk, support technician development, and champion proactive, standardised, and well‑documented support across all schools. This is an exciting opportunity for someone who enjoys both problem solving and developing people, processes and systems, to ensure schools and their stakeholders are able to confidently utilise the full spectrum of IT resources and systems available to them.
What the school offers its staff
• Eligibility to join excellent pension scheme
• Option to make additional voluntary contributions to pension for local governmentpension scheme members which can help boost retirement benefits
• Access to a range of continuous professional development opportunities
• Trust wide charity events designed to encourage our people to participate inmeaningful activities
• Access to wellbeing provision which offers information and advice on a range ofworkplace and personal issues
• Flexible working opportunities
• Enhanced special leave provision, including additional time off as part of our
‘Personal Day’ entitlement which supports employees to achieve a betterwork/life balance
• Free car parking
• On site catering facilities, all of which provide healthy and nutritious meals at a low cost
• Gym membership. Many of our schools have on-site gyms, the use of which is availableto employees at a discounted rate
• Cycle to work scheme which enables employees to purchase a bike and accessories fortheir commute to work
• Free tea and coffee.
Further details about the role
We are seeking an experienced and proactive IT Service Lead to join our Central IT Team, in order to help shape and develop the quality of IT support across our Trust. BEP is committed to ensuring our schools receive a consistent, reliable, and high‑quality IT Support Service that facilitates staff and students to deliver and access exceptional learning opportunities, and this role will be pivotal in achieving this. Working closely with our team of school‑based technicians, you will drive service improvements and ensure our IT operations align with national standards, centralised services, and best practice.
For an informal discussion about the post, please contact Matt Pearce via pearcem@bep.ac
Closing Date: 9am on 11th May 2026
Interview Date: 18th May 2026
Commitment to safeguarding
This school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. This post is subject to a satisfactory Disclosure and Barring Service (DBS) Enhanced Disclosure Certificate.