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GP Assistant (GPA)

Job details
Posting date: 17 April 2026
Salary: Not specified
Additional salary information: Negotiable
Hours: Full time
Closing date: 15 May 2026
Location: London, W5 3AJ
Company: NHS Jobs
Job type: Permanent
Job reference: A4875-26-0002

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Summary

Manage and process incoming clinical correspondence in a timely manner Extract and input relevant information from clinical documents with a high level of accuracy Support the organisation of GP administrative workload and day-to-day tasks Process patient registrations, deductions, and record maintenance accurately on the clinical system Book, cancel, and amend patient appointments using the clinical system Handle incoming telephone calls, providing professional customer service and directing queries appropriately Support the management of referrals, including processing and tracking through the clinical system (eRS) Invite and recall patients for routine checks, health reviews, and administrative follow-ups Assist with private and non-NHS work, including insurance forms and private medical reports Respond to routine patient administrative queries in a professional and timely manner Use clinical systems such as SystmOne or EMIS, along with communication tools such as AccuRx Carry out general administrative duties including scanning, filing, document management, and maintaining records Support data entry, coding, and maintenance of patient information within the clinical system Assist with any additional administrative tasks required to support the smooth running of the practice

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