Customer Service Advisor
| Posting date: | 17 April 2026 |
|---|---|
| Salary: | £13.25 to £13.5 per hour |
| Hours: | Full time |
| Closing date: | 17 May 2026 |
| Location: | ch62 |
| Remote working: | On-site only |
| Company: | Hexagon Recruitment Services Ltd |
| Job type: | Permanent |
| Job reference: | JOB-4760-20726 |
Summary
Customer Service Advisor / Sales Advisor
- Wirral
- £13.25 – £13.50 per hour (DOE)
- Full-Time | Permanent | Monday to Friday
We are currently recruiting for a Customer Service Advisor / Sales Advisor to join a well-established and growing company based in the Wirral area. This is a fantastic opportunity for someone with customer service and sales experience looking to develop within a supportive and transparent business.
The RoleAs a Customer Service & Sales Advisor, you will be responsible for handling inbound customer enquiries, processing orders, and identifying opportunities to upsell and generate new business.
Duties will include:
- Handling incoming calls from customers placing orders via the website
- Providing excellent customer service and building strong relationships
- Upselling additional products and maximising order value
- Learning product ranges and internal systems
- Working from a large customer database to identify sales opportunities
- Contacting lapsed clients and developing existing accounts
- Supporting new business development and account growth
- Working towards individual and team sales targets
Requirements- Previous experience in customer service, sales, telesales, or call centre environment
- Confident communicator with strong telephone manner
- Experience with upselling, cross-selling, or account management
- Understanding of the sales process and customer journey
- Self-motivated with a proactive approach to generating business
- IT literate and comfortable working with CRM/database systems
What’s On Offer- £13.25 – £13.50 per hour (depending on experience)
- Full in-house training and ongoing support
- Clear, transparent and supportive management team
- Opportunity to develop sales skills and progress
- Stable, full-time position
Working Hours- Monday to Thursday: 8:00am – 5:00pm
- Friday: 8:00am – 4:00pm
To apply, call Hexagon Recruitment on 01244 815615 or apply directly through the job board.
- Monday to Thursday: 8:00am – 5:00pm
- £13.25 – £13.50 per hour (depending on experience)
- Previous experience in customer service, sales, telesales, or call centre environment