Group Temporary Staffing Administrator
| Posting date: | 16 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,760 - £27,476 pa |
| Hours: | Full time |
| Closing date: | 16 May 2026 |
| Location: | Bristol, BS1 3NU |
| Company: | University Hospitals Bristol and Weston NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7944165/387-TS1432-KM-C |
Summary
A Vacancy at University Hospitals Bristol and Weston NHS Foundation Trust.
Do you have previous experience in delivering great customer service? Do you thrive in fast paced environments? If so, keep reading!
We are currently recruiting for Group Temporary Staffing administrators to join our new formed Group Temporary Staffing Team based in Bristol.
This is a fantastic opportunity for someone who has an interest within HR functions to join a well-established team and provide support across all clinical and non-clinical functions within the Bristol Hospital Group. Our Group temporary staffing administrators support across multiple sub-teams working as part of either the call centre, governance, or locum teams.
We are currently recruiting for a full-time call centre administrator. The call centre roles would involve shift work and working 1-2 weekends a month. Our service runs 365 days a year, which includes bank holidays. Please refer to the job description for more information. The roles could be based at either Southmead Hospital, St James Court near the BRI, or Weston General hospital
Your day-to-day duties will include but may not be limited to:
• Act as the first point of contact for temporary staffing queries via phone, email, and temporary staffing systems, ensuring a professional and responsive service.
• Communicate with staff regarding governance concerns, shift cancellations, changes, or reassignments.
• Provide advice to callers, including bank workers, agencies, department managers, and members of the public.
• Maintain clear and effective communication within the team and with service users, ensuring accurate handovers and updates.
The ideal candidate will:
• Have strong communication skills and the ability to confidently communicate to key stakeholders
• Previous customer service experience, and call centre experience would be
• Have previous experience in a staffing environment
• Ideally have previous experience working in an NHS setting although this is not essential
• Have a flexible working approach
In reward for your hard work and dedication we offer:
• 27 days holiday allowance + 8 for bank holiday allowance
• On-going training and development within a supportive team
• Industry leading pension scheme
• Access to a multitude of discounts in local and national companies
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a detailed job description and main responsibilities please see the job description and person specification document attached to this advert.
This advert closes on Thursday 30 Apr 2026
Do you have previous experience in delivering great customer service? Do you thrive in fast paced environments? If so, keep reading!
We are currently recruiting for Group Temporary Staffing administrators to join our new formed Group Temporary Staffing Team based in Bristol.
This is a fantastic opportunity for someone who has an interest within HR functions to join a well-established team and provide support across all clinical and non-clinical functions within the Bristol Hospital Group. Our Group temporary staffing administrators support across multiple sub-teams working as part of either the call centre, governance, or locum teams.
We are currently recruiting for a full-time call centre administrator. The call centre roles would involve shift work and working 1-2 weekends a month. Our service runs 365 days a year, which includes bank holidays. Please refer to the job description for more information. The roles could be based at either Southmead Hospital, St James Court near the BRI, or Weston General hospital
Your day-to-day duties will include but may not be limited to:
• Act as the first point of contact for temporary staffing queries via phone, email, and temporary staffing systems, ensuring a professional and responsive service.
• Communicate with staff regarding governance concerns, shift cancellations, changes, or reassignments.
• Provide advice to callers, including bank workers, agencies, department managers, and members of the public.
• Maintain clear and effective communication within the team and with service users, ensuring accurate handovers and updates.
The ideal candidate will:
• Have strong communication skills and the ability to confidently communicate to key stakeholders
• Previous customer service experience, and call centre experience would be
• Have previous experience in a staffing environment
• Ideally have previous experience working in an NHS setting although this is not essential
• Have a flexible working approach
In reward for your hard work and dedication we offer:
• 27 days holiday allowance + 8 for bank holiday allowance
• On-going training and development within a supportive team
• Industry leading pension scheme
• Access to a multitude of discounts in local and national companies
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as ‘Good’ overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward- thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone’s throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we’re meeting our pledge.
For a detailed job description and main responsibilities please see the job description and person specification document attached to this advert.
This advert closes on Thursday 30 Apr 2026
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