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Receptionist

Job details
Posting date: 16 April 2026
Salary: £12.83 per hour
Additional salary information: £12.83 an hour
Hours: Full time
Closing date: 30 April 2026
Location: Thirsk, YO7 1LU
Company: NHS Jobs
Job type: Permanent
Job reference: A2013-26-0003

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Summary

The duties and responsibilities to be undertaken by the postholder are broadly described below. The division of daily work between these areas will constantly change and the postholder will be expected to cover and maintain skills in all these areas and any other areas that develop relevant to the role and at an appropriate level. Front Reception: greet, assist and signpost patients or other visitors in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Telephones: processing and triaging telephone requests from patients and other callers in a very busy and often pressurised environment. Making calls to patients to disseminate information, request information, book appointments and similar. Administration: processing incoming documents whether on paper or electronical in line with Practice operating procedures. This covers a very wide and continually changing range with the growing majority now dealt with using a variety of clinical or other IT systems. Support work: Any other administrative or patient facing work that maybe required to support clinicians, managers or other staff as and when required. This may be on a regular or ad hoc basis.

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