Aftersales Coordinator
| Posting date: | 15 April 2026 |
|---|---|
| Salary: | £27,000 to £30,000 per year |
| Hours: | Full time |
| Closing date: | 13 May 2026 |
| Location: | Poole, South West, bh17 |
| Remote working: | On-site only |
| Company: | Holt Recruitment Group Limited |
| Job type: | Permanent |
| Job reference: | 59697196 |
Summary
Holt Engineering are recruiting an experienced Aftersales Coordinator to join our client in Poole, they offer a friendly and professional working environment within new and modern offices.
This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams.
This is a permanent opportunity paying £27-£30,000pa DOE, the role is office based working Monday to Friday.
Duties for the successful Aftersales Coordinator:
- Handle customer enquiries for spare parts in a timely and professional manner
- Prepare, issue, and track quotations through to order, invoicing, and completion
- Liaise with internal teams to ensure parts availability and smooth order fulfilment
- Coordinate delivery schedules across customers, suppliers, and internal departments
- Produce regular reports on enquiries, sales activity, and performance against targets
- Support outbound activity and conversion goals to drive aftersales revenue
- Proactively follow up quotations via outbound contact to improve conversion rates
- Promote relevant product upgrades, services, and special offers
- Maintain regular contact with customers to assess stock levels and future requirements
Skills required for this Aftersales Coordinator:
- Thrives off building relationships, confident communicator with strong telephone manner
- Familiarity with inventory management software or ERP systems ideal but not essential.
- Strong organizational and administrative skills.
- Excellent attention to details with strong problem solving skills.
Benefits for this successful Aftersales Coordinator:
- Full Technical Training
- 25 Days holiday + Bank Holidays
- Free parking
- New modern offices & facilities
- Company pension
- Private medical and critical illness cover
If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.
This company are a fast growing and dynamic industry leader, they are forward thinking, always welcoming new ideas and initiative. They are looking for a proactive and motivated person to join their Spare Parts team as they continue to excel within their field, they pride themselves on their customer service and are looking for a like minded person to deliver an efficient service ensuring a smooth distribution of spare parts to customers and service teams.
This is a permanent opportunity paying £27-£30,000pa DOE, the role is office based working Monday to Friday.
Duties for the successful Aftersales Coordinator:
- Handle customer enquiries for spare parts in a timely and professional manner
- Prepare, issue, and track quotations through to order, invoicing, and completion
- Liaise with internal teams to ensure parts availability and smooth order fulfilment
- Coordinate delivery schedules across customers, suppliers, and internal departments
- Produce regular reports on enquiries, sales activity, and performance against targets
- Support outbound activity and conversion goals to drive aftersales revenue
- Proactively follow up quotations via outbound contact to improve conversion rates
- Promote relevant product upgrades, services, and special offers
- Maintain regular contact with customers to assess stock levels and future requirements
Skills required for this Aftersales Coordinator:
- Thrives off building relationships, confident communicator with strong telephone manner
- Familiarity with inventory management software or ERP systems ideal but not essential.
- Strong organizational and administrative skills.
- Excellent attention to details with strong problem solving skills.
Benefits for this successful Aftersales Coordinator:
- Full Technical Training
- 25 Days holiday + Bank Holidays
- Free parking
- New modern offices & facilities
- Company pension
- Private medical and critical illness cover
If you have the required skills and are looking to join a friendly and forward thinking business, then please apply with your CV and Yasmin will call you.