Practice Manager
| Posting date: | 15 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 13 May 2026 |
| Location: | Cardiff, CF23 5RH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4749-26-0000 |
Summary
Role Overview The Practice Manager is responsible for the day today operational management of Roath House and Park Place Surgeries and provides senior leadership to the practice. The role involves working closely with the GP Partners to ensure high quality, safe and sustainable services for patients, alongside a supportive working environment for staff. Key Responsibilities Leadership and Management Provide leadership to practice teams, including reception, administrative and management staff Foster a positive, inclusive and professional working culture Support staff development, performance management and wellbeing Practice Operations Oversee the efficient running of daily practice operations across both sites Manage appointment systems, staffing arrangements and workflow processes Ensure high standards of patient experience and service delivery Human Resources Lead recruitment, induction, appraisal and training processes Ensure compliance with employment legislation and best practice Manage HR issues appropriately, including absence and disciplinary matters Finance and Contractual Management Oversee practice finances, budgeting and financial reporting Manage claims, income streams and expenditure Support delivery of GMS contract requirements and enhanced services Governance and Compliance Ensure compliance with regulatory, contractual and statutory requirements Oversee policies, procedures and information governance Maintain health and safety, premises and risk management processes External Relationships Act as a key liaison with the Health Board and North Cardiff Cluster Maintain effective working relationships with community pharmacies, physiotherapy services and urgent care providers Represent the practice appropriately at meetings and external forums