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Duty Manager - BrewDog

Job details
Posting date: 15 April 2026
Hours: Full time
Closing date: 15 May 2026
Location: London, SE1 8SE
Company: SSP Food Travel Experts
Job type: Permanent
Job reference: 1489619676

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Summary

DUTY MANAGER - BREWDOG, WATERLOO STATION

Pay Rate: £14.25 per hour, Full Time (30-40 hrs) roles available.

Opportunity to earn extra tips and service charge *

Shift times between 8 am and 11:30. Working flexibly across weekdays, weekends, bank and public holidays.

Join our team as a Duty Manager & step into the buzz of hospitality leadership at SSP! Work with iconic brands like Starbucks, M&S, Burger King and BrewDog in some of the busiest locations across the UK & Ireland. No two days are the same - lead your team, deliver great service, and be part of the energy!

ABOUT YOU:

  • Hospitality moves fast - and so do you! If you thrive on action, love leading people, and want to make an impact every day, our Duty Manager role’s got your name on it.
  • Due to some responsibilities within the Duty Manager role, applicants will need to be 18 years of age or over to perform certain tasks or work on certain shifts.
  • Previous experience leading a team in a busy bar or hospitality environment is desirable for this role, but not essential. We are happy to train you. Personality is what counts!

ABOUT THE DUTY MANAGER ROLE: 

  • Take ownership of opening, closing, and daily operations while solving problems on the go.
  • Lead your team through busy shifts, keeping the energy high and the atmosphere positive.
  • Inspire your team to deliver great customer service, be the go-to person for customer and team queries.
  • Results focussed, staying informed about unit performance and championing improvements.
  • Work alongside the team during busy shifts, leading by example and taking a hands-on approach.
  • Support with day-to-day tasks across the unit to keep service running smoothly and efficiently.
  • Help your team stay organised, motivated and focused throughout the shift.

AS A DUTY MANAGER WE WILL OFFER YOU:

  • Discounted Meal while on shifts.
  • Employee Discounts.
  • Friends and Family Discount App.
  • Award-winning training, apprenticeships and development programs.
  • Health & Wellbeing Support.
  • A fast-paced, rewarding role where you’ll lead great people and shape the atmosphere every shift.

Step up, lead brilliantly and apply today to join SSP as a Duty Manager!  

   *There is no contractual entitlement to be considered for a distribution of the tips within your role.

At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.

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