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Digital, Data and Technology Principal Officer

Job details
Posting date: 14 April 2026
Salary: £34,434 to £37,280 per year
Hours: Full time
Closing date: 04 May 2026
Location: NG34 7EF
Remote working: Hybrid - work remotely up to 3 days per week
Company: North Kesteven District Council
Job type: Permanent
Job reference:

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Summary

Digital, Data and Technology Principal Officer
Full-time (37 Hours) – Permanent
Grade C1 - £34,434 - £37,280 per annum

North Kesteven District Council is seeking an experienced professional to join the Digital, Data and Technology team; This post puts you at the heart of a dynamic and customer focused service which is critical in the delivery of the Council’s Digital service through ensuring digital services exceed customer expectation.

Job Requirements:
• Proven experience with developing LLM/Agents in a local government
• Experience in working within local government technology sector
• Solid development of a LLM Q&A chatbot using Graia technology’s
• Experience in hybrid mail and data management tools in a Revenues and Benefits Service
• Knowledge of creating standard operating procedures, ISO audit and software deployment across large environments

Key Responsibilities:
• Responsible for the delivery of document management systems across the organisation, ensuring these platforms are secure, and aligned with the council’s digital objectives.
• Responsible for the delivery of Revenues and Benefits systems across the organisation and partner organisations, ensuring these platforms are secure, and aligned with the council’s digital objectives.
• Delivering third line technical troubleshooting and resolving user issues.
• Experience in developing and supporting a range of automation solutions, including data analysis, workflow automation, artificial intelligence and online organisational interaction platforms

Key Attributes:
• Manage through practical experience in a external ServiceDesk and software lifecycle setting Assists staff across departments and partner Councils with technical support.
• Takes initiative to explore solutions and resolve Revenue & Benefits queries.
• Contributes to team efforts and supports council service delivery.

You will be required to apply a high level of attention to detail when carrying out this role, to support the delivery of Digital, Data and Technology service at a technical level and show an appreciation of the contribution local government can make to the welfare of the people living, working, and visiting the district. If you feel you have what it takes to thrive and deliver, this could be the role for you.

If you would like an informal chat about this post, please call Andrew Herbert, Manager of Digital, Data and Technology, on 01529 308294

To complete an application form and further details, please visit our website www.n-kesteven.gov.uk

The closing date for all applications is 4 May 2026

The interview date will be 15 May 2026

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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