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Crisis and Resilience Officer

Job details
Posting date: 14 April 2026
Salary: £26,403 to £26,824 per year, pro rata
Hours: Part time
Closing date: 28 April 2026
Location: Clitheroe, Lancashire
Remote working: On-site only
Company: Ribble Valley Borough Council
Job type: Temporary
Job reference: EDP119

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Summary

Crisis and Resilience Officer
Council Offices – Clitheroe

Reference: EDP119
Pay: Scale 3 (scp 7-8) £26,403 to £26,824 per annum pro rata
Hours: 18.5 hours per week
Contract: 3 year fixed term contract

Join our team and make a real difference in the lives of Ribble Valley residents. We are seeking a dedicated and compassionate individual to support local people in accessing the financial help they are entitled to and improving their long-term financial resilience.

In this role, you will work closely with residents to identify unclaimed benefits and ensure they are receiving all available financial support. You will provide guidance and practical assistance to help individuals and families better manage their finances and build stability for the future.

A key part of the role involves assessing applications to the Council’s Crisis and Resilience Fund, including those relating to essential needs such as heating oil. You will make informed decisions, provide appropriate support, and ensure funds are allocated fairly and effectively.

You will also collaborate with partner organisations, encouraging and managing referrals into the Crisis and Resilience Fund to reach those most in need.

We are looking for someone with strong communication skills, empathy, and attention to detail, who is committed to supporting vulnerable residents and improving community wellbeing.

Join us to receive a host of benefits such as flexible working hours (flexitime scheme in operation), generous leave entitlement, occupational pension scheme and training/development opportunities.

Closing date: Tuesday 28 April 2026
Interview date: Monday 11 May 2026

Reasonable adjustments: For any part of the recruitment process, please email us or provide further information on your application form.
Right to close early: We reserve the right to close job vacancies before the deadline, so please apply early to avoid disappointment.

To apply online: ribblevalley.gov.uk/jobs
Other ways to apply: For a paper application pack, send your contact details and vacancy reference number to HR@ribblevalley.gov.uk or call 01200 414596 (24-hour answerphone)

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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