Rehabilitation Engineer
| Posting date: | 14 April 2026 |
|---|---|
| Salary: | £38,682.00 to £54,710.00 per year |
| Additional salary information: | £38682.00 - £54710.00 a year |
| Hours: | Full time |
| Closing date: | 09 May 2026 |
| Location: | Ashford, TN23 6LL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | E0453-26-0013 |
Summary
To provide support to the Wheelchair Service, working with children and adults who have health, mobility, postural and social needs. The post holder will be based at the Wheelchair Service centres but will travel, to other locations. This may include schools, hospitals, care homes and/or Service Users homes. There may be a need for occasional travel to other Ross Care sites. The Wheelchair Service provided by Ross Care, on behalf of the NHS, has a responsibility to ensure that all eligible Service Users receive the wheelchair equipment they require to meet their clinical mobility needs as assessed by the clinical team. The post holder will support the delivery of a safe, caring, responsive, effective and well-led Wheelchair Service by: Providing clinical and technical input to the Wheelchair Service, working closely with Service Users, their families and carers and the multi-disciplinary teams supporting Service Users. Working under the direction of the Clinical Lead to achieve contractual standards of performance and excellent personalised customer service. Main Duties and Responsibilities: Work positively with colleagues to maintain effective relationships within the team and with services such as the repair and maintenance service. Report to and work collaboratively with the Clinical Lead, demonstrating an understanding of demand and capacity and efficient ways of working, to ensure provision of an effective clinical service that meets contractual obligations within eligibility criteria and available budget. Supervise junior team members, where appropriate, as directed by Clinical Lead providing opportunities for reflection on clinical and technical practice, in consultation with the Clinical Director and access to technical expertise as necessary. Identify areas for service development and participate in implementing developments. Support development/review of policies and standard operating procedures. Attend and support clinics in community/school settings. Communicate effectively with Service User groups and with other stakeholders (e.g. Service Users and their families, health professionals etc.)to facilitate joint working, where appropriate, attend meetings as requested by the Clinical Lead. Facilitate sensitive discussion of contentious outcomes with Service Users, carers, relatives, Wheelchair Service staff and other professional colleagues. Facilitate effective communication with Service Users who have communication difficulties of any kind. At all times, comply with controls assurance standards for wheelchairs. Identify and report any areas of concern to service and senior managers. Work as an autonomous practitioner, managing a caseload of complex Service Users. Develop in-depth knowledge of mobility equipment and provide advice and guidance to other clinical team members. Demonstrate clinical and technical competence, effectiveness and best practice in key areas of clinical service delivery: Clinical interventions, including assessment of mobility, posture and pressure care needs, prescription, review, and handover/set up of prescribed equipment, demonstrating evidence of service user involvement and collaboration in care planning. Adjustments to, and appropriate modifications of, mobility equipment and accessories, following statutory and medical device regulations. Production of engineering drawings and manufacturing instructions for proposed modifications or adaptations. Assembly and programming of complex powered wheelchair control systems. Assembly and adjustment of modular/complex seating on all suitable wheelbases. Documentation, ensuring compliance with agreed record keeping systems and standards. Caseload management. Awareness of and compliance with medical device management, including management of incidents as directed by Clinical Lead. Identify and prescribe appropriate equipment from an agreed product range to meet the Service Users clinical needs and their agreed aims & objectives. Ensure that Personal Wheelchair Budgets (PWB) are offered when Service Users are eligible. Ensure that Outcome measures are implemented in assessments, working with the Service User to achieve their desired outcomes, including MDT collaborative working where appropriate. Take responsibility for maintaining safe clinic environments. Understand and demonstrate knowledge of statutory obligations under the Mental Capacity Act in relation to capacity and consent. Following best practice guidelines. Provide technical support as necessary to service centre manager and/or warehouse manager (e.g. training of FSEs, and warehouse technicians, warranty issues, audit). Lead in reviews and evaluation of existing and new equipment as requested by the Clinical Lead and Product Review Group for that product. Attend regular Rehabilitation Engineers/Rehabilitation Engineering Technicians meetings and contribute to group supervision. Carry out physical/low complexity postural assessments and interventions which may involve kneeling, squatting, crouching, bending, twisting and maintaining static or awkward postures for short periods of time. Work with a variety of hand and powered tools in a range of environments. Assist Service Users to transfer from surface to surface by the safest means, using any appropriate equipment in line with training and individual Service User needs. Lift, carry or adjust wheelchairs and other equipment, potentially several times a day, on a daily basis (e.g. into and out of storage areas, into and out of vehicles). Attend moving and handling training and comply with Ross Care policies for moving and handling, at all times. Be exposed to unpleasant working conditions, environments or weather conditions e.g. sweat, bodily fluids, unhygienic surroundings, smoke filled rooms, cramped conditions. May be exposed to verbal, or occasional physical aggression. Spend extended periods at computer or laptop. Drive on a regular basis, coping with busy and adverse driving conditions. Provide training, instruction and demonstrations and advice to Service Users and their carers, supporting the development of written and online resources. Provide training, instruction, demonstrations and advice to other team members, as appropriate, including opportunities for shadowing and supervised activities. Support the development and delivery of internal and external training programmes. Comply with Ross Care arrangements for continued professional development. Attend appropriate health and safety and other mandatory training in accordance with Ross Care policies. Support the provision of structured training opportunities, including apprenticeships and student placements. Adhere to relevant professional standards of practice, conduct and ethics. Work as a senior practitioner and be accountable for own clinical and technical practice and the supervision of others. Maintain and develop own clinical and technical competence and knowledge, including knowledge and management of mobility and postural support equipment, through supervision, reflective practice, training and membership of special interest groups. Take responsibility for personal and service development against organisational objectives Complete necessary risk assessments and risk management for all aspects of practice, including equipment provision, equipment assembly and modifications, moving and handling, infection control etc. Ensure statutory and mandatory training is up to date. Ensure evidence-based practice at all times to comply with ongoing registration and clinical governance requirements. Participate in audit activities under the direction of the Clinical Lead. Take responsibility for own role in meeting quality expectations, as set out by professional clinical standards and Ross Care policy and procedures and national legislation and guidance: Service User safety (e.g. medical devices, risk management, asset management, ensuring safe use of wheelchair), Service User experience (e.g. timely activity, availability of suitable information, managing expectations), Clinical outcome (e.g. Service User reported outcome measures, clinical outcome measures, effectiveness of intervention). Safeguard children, young people and adults at risk of harm with whom the service comes into contact, through strict adherence to Ross Care safeguarding procedures and guidelines. Report incidents, complaints and safeguarding incidents in accordance with Ross Care policies. Support with ensuring requirements to maintain ISO registrations are met. Undertake the job in line with Ross Care Values: Achieve business results and add value to the Company Focus on internal and external customers Build and maintain effective teamwork with colleagues Embrace change and deal with ambiguity Perform duties according to all Company policies, procedures and instructions. This job description shall not limit the role, the post holder will be expected to carry out any other duties that their Manager feels are within their capabilities and skill set. The above information may not cover every activity involved with this position but indicates the size and scope of the role and may be subject to changes as the role develops. Key Performance Indicators: Successful management of internal/external relationships. Demonstration of good customer relationships. Demonstration of effective caseload and time management. Evidence of improved outcomes for Service Users including those associated with repair service. Work with clinical and operational colleagues to deliver contractual service performance of a high quality that demonstrates a personalised approach with measured outcomes.