Waiting List Coordinator - Paediatrics
| Posting date: | 13 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,760 - £27,476 per annum, pro rata |
| Hours: | Full time |
| Closing date: | 13 May 2026 |
| Location: | Norwich, NR4 7UY |
| Company: | Norfolk and Norwich University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7933929/234-25-D2359 |
Summary
A Vacancy at Norfolk and Norwich University Hospitals NHS Foundation Trust.
We are looking to recruit a friendly, enthusiastic, motivated, hardworking person to join our Paediatric team as a Waiting List Coordinator for the Children’s Day Ward, where you’ll play a vital role in delivering safe, compassionate and efficient care. This role is central to ensuring patients receive timely treatment, requiring accurate, real time management of waiting lists in line with Trust policies.
The Waiting List Coordinator plays a pivotal role in supporting waiting list management and supports delivery of a high-quality, safe and compassionate healthcare service.
All staff are expected to act as role models to others in all aspects of their work and consistently demonstrate the NNUH PRIDE Values, of People Focused, Respect, Dedication, Integrity and Excellence.
If you are passionate about making an impact and want to be part of a team that truly cares, we’d love to hear from you.
We are looking for someone to take responsibility for managing waiting lists, ensuring full compliance with local and national targets and policies. This includes sending relevant documentation to patients and accurately inputting information into appropriate IT systems.
The right candidate will have a strong understanding of the Patient Access Policy and consistently work in line with Trust and national procedures, meeting targets through real time data entry while upholding patient confidentiality.
Handling the rescheduling of patient operation appointments efficiently and politely, always aiming to provide a high standard of service. Ensuring patients receive all relevant information regarding the date of their planned admission.
To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
To be able to work independently, using their own initiative to effectively organise and prioritise their own workload. In addition, working well as part of a team, contributing positively to a supportive and collaborative working environment.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• The post holder will provide waiting list management for our Children’s Day Ward (Women & Children’s Services). This role relies on close working relationships between consultants, secretaries, departmental staff, patients and general practitioners.
• The post holder will ensure that all waiting lists within Women & Children’s Services are maintained accurately, observing the rules of ‘real-time data entry’. All aspects of this role should be carried out in line with the Patient Access Policy and the Trust PAS User Policy.
• To support the delivery of a high-quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Please see the attached Job Description for full details of the job specification and main responsibilities.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
This advert closes on Sunday 19 Apr 2026
We are looking to recruit a friendly, enthusiastic, motivated, hardworking person to join our Paediatric team as a Waiting List Coordinator for the Children’s Day Ward, where you’ll play a vital role in delivering safe, compassionate and efficient care. This role is central to ensuring patients receive timely treatment, requiring accurate, real time management of waiting lists in line with Trust policies.
The Waiting List Coordinator plays a pivotal role in supporting waiting list management and supports delivery of a high-quality, safe and compassionate healthcare service.
All staff are expected to act as role models to others in all aspects of their work and consistently demonstrate the NNUH PRIDE Values, of People Focused, Respect, Dedication, Integrity and Excellence.
If you are passionate about making an impact and want to be part of a team that truly cares, we’d love to hear from you.
We are looking for someone to take responsibility for managing waiting lists, ensuring full compliance with local and national targets and policies. This includes sending relevant documentation to patients and accurately inputting information into appropriate IT systems.
The right candidate will have a strong understanding of the Patient Access Policy and consistently work in line with Trust and national procedures, meeting targets through real time data entry while upholding patient confidentiality.
Handling the rescheduling of patient operation appointments efficiently and politely, always aiming to provide a high standard of service. Ensuring patients receive all relevant information regarding the date of their planned admission.
To oversee daily operating lists, ensuring they are full and accordingly meet the demands of the consultants and the Unit.
To be able to work independently, using their own initiative to effectively organise and prioritise their own workload. In addition, working well as part of a team, contributing positively to a supportive and collaborative working environment.
Join us at the Norfolk and Norwich University Hospital and be part of a workforce of over 10,000 staff!
The NNUH is one of the largest NHS trusts in the UK, providing first-class acute care for around one million people, living in Norfolk and surrounding areas. We are a teaching and research hospital, at the forefront of innovation, home to state-of-the-art facilities, such as the Quadram Institute. We are pleased to work closely with the University of East Anglia, providing teaching opportunities for our staff and placement opportunities for their students. We attract some of the best and leading professionals from across the country and are proud that our workforce represents 94 countries from across the world.
We are a friendly, collaborative hospital, working with local services and home to N&N Hospitals Charity
We can offer you the full range of NHS benefits/discounts and in addition:
• Flexible working hours
• Fast Track Staff Physiotherapy Service
• Multi Faith prayer room
• Discounted gym memberships
• Excellent pension scheme and annual leave entitlement
• Wagestream - access up to 40% of your pay as you earn it
• Free Park & Ride service direct to NNUH site
• Free 24-hours confidential counselling support
• On-site Nursery
• On-site cafes offering staff discounts
• Support in career development
• Flexible staff bank
• Salary Sacrifice schemes including lease cars, Cycle to Work scheme and home electronics
• The post holder will provide waiting list management for our Children’s Day Ward (Women & Children’s Services). This role relies on close working relationships between consultants, secretaries, departmental staff, patients and general practitioners.
• The post holder will ensure that all waiting lists within Women & Children’s Services are maintained accurately, observing the rules of ‘real-time data entry’. All aspects of this role should be carried out in line with the Patient Access Policy and the Trust PAS User Policy.
• To support the delivery of a high-quality, safe and compassionate healthcare service, all staff are expected to act as a role model to others in all aspects of their work and consistently demonstrate NNUH’s ‘PRIDE’ values of People focused, Respect, Integrity, Dedication and Excellence and demonstrate behaviours that support and encourage an inclusive culture.
Please see the attached Job Description for full details of the job specification and main responsibilities.
Please note that this advertised position, which is part of occupation code 4131 does not meet the UKVI eligibility requirements for a Skilled Worker Visa (this includes if you are already in a sponsored post and looking to change employer). The Trust would not be able to issue a Certificate of Sponsorship for this role.
This advert closes on Sunday 19 Apr 2026