16771 - Case Administrator - Permanent Part Time 0.5 FTE - Cornwall & Plymouth
| Posting date: | 13 April 2026 |
|---|---|
| Salary: | £24,549 to £25,210 per year, pro rata |
| Hours: | Part time |
| Closing date: | 08 May 2026 |
| Location: | Plymouth, South West England |
| Remote working: | On-site only |
| Company: | Ministry of Justice |
| Job type: | Permanent |
| Job reference: | 16771 |
Summary
Case Administrator Intensive Intervention & Risk Management Service
Please note: This vacancy offers one 0.5 FTE role.
The role is hybrid working so there is an expectation to travel to meetings, team days, and to occasionally work from the office. Someone with their own vehicle would be preferable due to the geographical location of the roles, particularly if working full time and supporting both teams.
In the South West, the OPD Pathway is made up of the South West Probation Service and five health partnerships. These are, Avon and Wiltshire Partnership Trust; Plymouth, Cornwall and Isles of Scilly Partnership Trust; Devon Partnership Trust; Dorset Healthcare Trust; and Somerset Foundation Trust.
The community OPD Pathway comprises of two parts, Core OM and IIRMS. Core OM is a consultation and formulation service primarily to serve and support the practitioner. There is a primary function of workforce development through psychologically informed case discussion and reflective practice. In a limited number of instances this can extend to joint case working with an OPD practitioner.
In cases of greater complexity, risk, and where barriers to engagement are such that the likelihood of failure in the community is high; the Intensive Intervention & Risk Management Service (IIRMS) offers a range of interventions (one to one and group based). These approaches focus on social engagement, psycho-education and in a small number of cases, formal psychological intervention.
The successful candidate will be integral members of the multi-disciplinary teams, ensuring that local governance, data and administration are implemented effectively to support efficient operations. As a member of the SW OPD service, you will join a large network of professionals working to improve outcomes for a high risk cohort of probation users with complex needs. The role is available on a hybrid working basis with opportunities to work from home but an expectation of in-person attendance for core meetings at the requirement of the service lead.
If you have any questions about the roles, please contact Laura Crook, Laura.Crook1@justice.gov.uk, Senior Administration Officer and Project Support Officer for the SW OPD Pathway.
Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.
We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service.
If this sounds like you, apply now.
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,549, Pro-Rata.
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
New entrants are expected to join on the minimum of the pay band.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Overview of the job
This is an administrative job within the Probation Service.
For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.
Right to work in the UK
You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules).
Skilled Worker visa changes from 22 July 2025
In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.
From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas.
As a result:
HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a case administrator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.
If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.
If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Civil Service recruitment: nationality rules
Civil Service
This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.
You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa)
About us:
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.
Please note: This vacancy offers one 0.5 FTE role.
The role is hybrid working so there is an expectation to travel to meetings, team days, and to occasionally work from the office. Someone with their own vehicle would be preferable due to the geographical location of the roles, particularly if working full time and supporting both teams.
In the South West, the OPD Pathway is made up of the South West Probation Service and five health partnerships. These are, Avon and Wiltshire Partnership Trust; Plymouth, Cornwall and Isles of Scilly Partnership Trust; Devon Partnership Trust; Dorset Healthcare Trust; and Somerset Foundation Trust.
The community OPD Pathway comprises of two parts, Core OM and IIRMS. Core OM is a consultation and formulation service primarily to serve and support the practitioner. There is a primary function of workforce development through psychologically informed case discussion and reflective practice. In a limited number of instances this can extend to joint case working with an OPD practitioner.
In cases of greater complexity, risk, and where barriers to engagement are such that the likelihood of failure in the community is high; the Intensive Intervention & Risk Management Service (IIRMS) offers a range of interventions (one to one and group based). These approaches focus on social engagement, psycho-education and in a small number of cases, formal psychological intervention.
The successful candidate will be integral members of the multi-disciplinary teams, ensuring that local governance, data and administration are implemented effectively to support efficient operations. As a member of the SW OPD service, you will join a large network of professionals working to improve outcomes for a high risk cohort of probation users with complex needs. The role is available on a hybrid working basis with opportunities to work from home but an expectation of in-person attendance for core meetings at the requirement of the service lead.
If you have any questions about the roles, please contact Laura Crook, Laura.Crook1@justice.gov.uk, Senior Administration Officer and Project Support Officer for the SW OPD Pathway.
Case Administrators play a vital support role in probation teams, helping to keep the public safe. Giving people the chance to turn their lives around. Building a rewarding professional career.
We’re looking for empathetic, patient, and organised people to join us in this varied role, which offers the chance to make a difference, gain new skills and build a rewarding career within the Probation Service.
If this sounds like you, apply now.
If you are successful in the recruitment process and join the Probation Service, your starting salary will be £24,549, Pro-Rata.
The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.
New entrants are expected to join on the minimum of the pay band.
Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.
Overview of the job
This is an administrative job within the Probation Service.
For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.
Right to work in the UK
You must have the right to work in the UK and Civil Service (https://www.gov.uk/government/publications/nationality-rules).
Skilled Worker visa changes from 22 July 2025
In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.
From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas.
As a result:
HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a case administrator unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.
If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.
If you apply to be a case administrator and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.
If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.
HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.
Civil Service recruitment: nationality rules
Civil Service
This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.
You can read more about Skilled Worker visas and the eligibility criteria here (https://www.gov.uk/skilled-worker-visa)
About us:
By managing offenders in the community, the Probation Service protects the public from the effect of crime and gives offenders the chance to turn their lives around. Join us and you’ll be part of a supportive team that thrives on sharing knowledge and expertise.
Successful applicants may be based a wide variety of office, court, team, or prison locations within the Probation Service region. Allocations will be made according to business need.