Cleaning Administrator Coordinator
| Posting date: | 10 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 10 May 2026 |
| Location: | NR1 1EF |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 93368 |
Summary
Position: Cleaning Administrator Coordinator
Location: Central London
Hours: 8am to 5pm Monday to Friday
Opportunities for upskilling, development and progression available
A brand new opportunity for a Cleaning Administrator Coordinator has become available here at Mitie!
You will be responsible for ensuring the site operates safely, efficiently and in accordance with required standards.
Main duties• Deliver management information (MI) reports to the client on a daily, weekly, monthly, and ad hoc basis.• Monitor and control pinning across the contract, sharing analysis with regional SSMs to identify areas forimprovement.• Support the helpdesk function to ensure all cleaning-related calls are managed and resolved within agreedSLAs.• Ensure compliance with all QHSE reporting requirements and maintain accurate site-based documentation.• Track the delivery of variable and additional works in line with established processes.• Process and manage invoicing for ad-hoc and periodic work, coordinating with the Cleaning FBP.• Liaise with other service lines, including MSC, to coordinate service delivery and fulfill ad hoc requests.• Review monthly and quarterly Q-Audits to ensure completion and compliance; follow up directly with sites toresolve any failures.• Manage PPMs (e.g., windows, hard floors, carpets, upholstery, kitchens) in line with the calendar and budget.• Oversee washroom services across all sites.• Continuously review the consumables range in the marketplace to ensure alignment with the annual budget.• Collate ESG data related to all cleaning services.• Analyse Merlin data for trends and share insights with site SSMs to maximise site productivity.• Monitor the Tork Vision dashboard for washroom usage trends and service optimisation.• Track maintenance of machinery and equipment, ensuring PAT testing is up to date and compliant.
Person Specification• Confident in both remote service delivery and client-facing interactions.• Skilled in resolving issues collaboratively with clients.• Highly practical and organised, with a proven ability to multitask and prioritise workload effectively based on urgency.• Strong customer liaison capabilities, ensuring clear and responsive communication.• Excellent interpersonal skills for engaging with both clients and internal stakeholders.• Persuasive and collaborative in problem-solving, with the ability to influence outcomes positively.• Approachable, friendly, and professional in demeanor.• Proficient in presenting reports, with advanced skills in Microsoft Word and Excel.
If this opportunity sounds of interest to you, hit that apply button!
Location: Central London
Hours: 8am to 5pm Monday to Friday
Opportunities for upskilling, development and progression available
A brand new opportunity for a Cleaning Administrator Coordinator has become available here at Mitie!
You will be responsible for ensuring the site operates safely, efficiently and in accordance with required standards.
Main duties• Deliver management information (MI) reports to the client on a daily, weekly, monthly, and ad hoc basis.• Monitor and control pinning across the contract, sharing analysis with regional SSMs to identify areas forimprovement.• Support the helpdesk function to ensure all cleaning-related calls are managed and resolved within agreedSLAs.• Ensure compliance with all QHSE reporting requirements and maintain accurate site-based documentation.• Track the delivery of variable and additional works in line with established processes.• Process and manage invoicing for ad-hoc and periodic work, coordinating with the Cleaning FBP.• Liaise with other service lines, including MSC, to coordinate service delivery and fulfill ad hoc requests.• Review monthly and quarterly Q-Audits to ensure completion and compliance; follow up directly with sites toresolve any failures.• Manage PPMs (e.g., windows, hard floors, carpets, upholstery, kitchens) in line with the calendar and budget.• Oversee washroom services across all sites.• Continuously review the consumables range in the marketplace to ensure alignment with the annual budget.• Collate ESG data related to all cleaning services.• Analyse Merlin data for trends and share insights with site SSMs to maximise site productivity.• Monitor the Tork Vision dashboard for washroom usage trends and service optimisation.• Track maintenance of machinery and equipment, ensuring PAT testing is up to date and compliant.
Person Specification• Confident in both remote service delivery and client-facing interactions.• Skilled in resolving issues collaboratively with clients.• Highly practical and organised, with a proven ability to multitask and prioritise workload effectively based on urgency.• Strong customer liaison capabilities, ensuring clear and responsive communication.• Excellent interpersonal skills for engaging with both clients and internal stakeholders.• Persuasive and collaborative in problem-solving, with the ability to influence outcomes positively.• Approachable, friendly, and professional in demeanor.• Proficient in presenting reports, with advanced skills in Microsoft Word and Excel.
If this opportunity sounds of interest to you, hit that apply button!