IT Support Officer
| Posting date: | 09 April 2026 |
|---|---|
| Salary: | £15.99 to £20.51 per hour |
| Hours: | Full time |
| Closing date: | 09 May 2026 |
| Location: | Rochford, South East, SS4 1YH |
| Remote working: | On-site only |
| Company: | ESSENTIAL EMPLOYMENT LTD |
| Job type: | Contract |
| Job reference: | MP231061CT1757-22402-09042026 |
Summary
IT Support Officer needed in Rochford Paying £15.99 per hr ref 22402
Full time hours on a temporary basis
Key Responsibilities
- Provide first‑line technical support via the Service Desk, offering excellent customer service
- Log, diagnose, and resolve IT incidents and service requests efficiently
- Escalate complex issues to Technical Analysts where appropriate
- Carry out hardware commissioning and decommissioning (laptops, desktops, peripherals)
- Support Microsoft technologies including Windows, Office 365, and related applications
- Assist with the setup of user accounts, equipment, and system access
- Maintain accurate records in line with ITIL‑based service management processes
- Support the delivery of Digital, Data and Technology services across the organisation
If you are interested in the role, please email your CV to verity@essentialemploy.co.uk quoting the reference number.
Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer.
All our roles may be subject to pre-employment checks including references so please be prepared