Taskforce Engineer
| Posting date: | 09 April 2026 |
|---|---|
| Salary: | £32,073.00 to £39,043.00 per year |
| Additional salary information: | £32073.00 - £39043.00 a year |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Southport / Ormskirk / St Helens, PR8 6PN |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9409-26-0331 |
Summary
Post holder must have an in depth knowledge of all computer hardware and software technology usedwithin Acute Trusts, Primary Care Trusts and the General Practices.Post holder will offer telephone, remote and desktop support to all IT equipment owned by the trust across any required site.Creating and managing a weekly work schedule whilst responding to urgent requests that are reported through the IT Service Desk.Regularly performs all system hardware and software housekeeping for the applications and systemssupported by the Informatics team. This will involve the development of in house systems usedthroughout all offices that are visited.Provides essential hardware and software application support and ensures that these technologies areappropriately supported and updated to the needs of the Acute Trusts, ICB, GP practices andsurrounding community clinics.Post holder will be required to report all incident details using the IT call logging tool ensuring a high level of accuracy is achieved at all times though advanced keyboard skills. Post holder will be required to maintain the information stored on the call logging database to ensure its integrity and relevance, along with other systems such as the purchasing database, user management system and Enterprise Manager.Post holder will be required to solve a wide variety of IT problem incidents on a daily basisPost holder will be required to respond to Hardware and Application Software failures on a daily basis,ensuring a complete fix is secured by replacing equipment or complex analytical testing to determinethe problem.Maintain adherence to Local and Statutory regulations relating to the use/misuse of data and computerfacilities in particular the Data Protection Act and Copyright lawsPost holder will be required to Project lead support with regards to the installations of keydevelopments, new system technologies and operational changes that require information technology.This will include the undertaking of system testing to ensure compatibility with existing systems.Post holder will be responsible for the installation, repair and maintenance of IT equipment andsoftware packages, ensuring the process is efficient and effective whilst minimizing user disruption andfollowing health and safety guidelines.Post holder will have excellent communication skills in order to liaise with staff at all levels throughout the organisation and also external support groups for specialist software and hardware.Post holder will be responsible for the development and distribution of new and revised polices throughout the Local Primary Care Trusts and the General Practices, ensuring implementation within the workplace.Post holder will act independently off site. Referring any major issues when necessary.Post holder will be required to visit numerous sites across the large area covered by the trust and assuch must have a valid driving license.Post holder will hold responsibility to distribute new or updated equipment when necessary using their initiative to assess the needs of the department.Be aware of all current legislative conditions particularly the Data Protection Act 1998 and the Computer Misuse Act 1990 and undertake duties in accordance with this legislation.In the course of your employment you may come into contact with confidential information relating to both patients and staff. Strictest confidentiality must be maintained at all times and failure to do so may result in dismissal.Clinical & Professional ResponsibilitiesMaintain adherence to Local and Statutory regulations relating to the use/misuse of data and computerfacilities in particular the Data Protection Act and Copyright lawsAdministrative ResponsibilitiesTo report all user incident, problem and request details using the internal ITSM Service Desk tool,observing existing procedure and change control Teaching & Training ResponsibilitiesTo take an active role in own personal development, participating in courses offered for development.Post holder will be required to give basic on-site training in all systems to staff requirements.