Lead Support Worker (Short-term Intervention Team)
| Posting date: | 08 April 2026 |
|---|---|
| Salary: | £28,938 per year |
| Hours: | Full time |
| Closing date: | 08 May 2026 |
| Location: | Derby, Derbyshire |
| Remote working: | On-site only |
| Company: | Citizens Advice Mid Mercia |
| Job type: | Contract |
| Job reference: |
Summary
We are looking for a Short-term Intervention Team Lead Worker to join our Short-term Intervention Team working 12hrs day/nights shifts on 4 on / 4 off basis.
Derbyshire Healthcare NHS Foundation Trust, on behalf of Joined Up Care Derbyshire (JUCD), have funded ‘Short-term Intervention' pilot for people aged 18+ with learning disabilities and / or are autistic living independently and receive little to no support who may be reaching crisis point and are at risk of a mental health hospital admission or family/carer breakdown.
The aim of this service is to provide a crisis in reach service for people with LD&ASC who, at any time, are at risk of otherwise being admitted to a mental health inpatient setting. The service is part of their local hospital avoidance pathway to prevent clinically inappropriate hospital admissions and to provide credible alternatives to hospital in the community.
The service works closely with the local Intensive Support Team (IST) and the Specialist Autism Team (SAT) to deliver non-clinical interventions to support service users whilst clinical support is mobilised and delivered.
The service is available across Derby and Derbyshire for 365 days per year, on a 24/7 basis where support will be mobilised to a person within 2 hours of their referral being accepted.
apply here: https://www.citizensadvicemidmercia.org.uk/jobs/short-term-intervention-team-lead-worker
We are looking for someone who:
• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail and complete tasks to the highest quality
• Can demonstrate safeguarding knowledge and application
• Is experienced in supporting and understanding the needs of individuals living with ASC and or LD /their families/carers and professionals in this sector
• Has an ability to meet the unique needs of the service users such as gender or culture
• Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Full training and support will be given to the successful candidate to enable them to carry out their role
Responsibilities / Key Tasks:
• Ensure adherence to all contractual targets and KPIs, reporting to the Short-term Intervention Service Manager as required
• Provide practical support and ensure recording of service outcomes wherever appropriate
• Sit with service users to keep them safe and improve wellbeing whilst clinical teams mobilise and begin clinical support
• Work in accordance to shift patterns
• Work closely with the Intensive Support Team (IST) and the Specialist Autism Team (SAT)
• Dedicated time to complete individual/team development and debrief, service development, administration and reporting, and attendance at required meetings
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
The essentials
• Salary: £28,938 per annum
• Hours: 12 hours per day/night on 4 days on / 4 days off basis (Day shift – 8.30am – 8.30pm, Night shift – 8.30pm – 8.30am)
• Location: Hybrid Working –a few days per week from one of our offices (Derby), a few days from home depending on service needs and working in clients’ homes on a 121 basis
• Contract: fixed term (end date: funding dependent, to be discussed further at interview)
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/work-with-us
To apply - applications only via our website https://www.citizensadvicemidmercia.org.uk/jobs/short-term-intervention-team-lead-worker
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.
If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Derbyshire Healthcare NHS Foundation Trust, on behalf of Joined Up Care Derbyshire (JUCD), have funded ‘Short-term Intervention' pilot for people aged 18+ with learning disabilities and / or are autistic living independently and receive little to no support who may be reaching crisis point and are at risk of a mental health hospital admission or family/carer breakdown.
The aim of this service is to provide a crisis in reach service for people with LD&ASC who, at any time, are at risk of otherwise being admitted to a mental health inpatient setting. The service is part of their local hospital avoidance pathway to prevent clinically inappropriate hospital admissions and to provide credible alternatives to hospital in the community.
The service works closely with the local Intensive Support Team (IST) and the Specialist Autism Team (SAT) to deliver non-clinical interventions to support service users whilst clinical support is mobilised and delivered.
The service is available across Derby and Derbyshire for 365 days per year, on a 24/7 basis where support will be mobilised to a person within 2 hours of their referral being accepted.
apply here: https://www.citizensadvicemidmercia.org.uk/jobs/short-term-intervention-team-lead-worker
We are looking for someone who:
• Has excellent communication skills
• Can manage own time effectively with a keen eye for detail and complete tasks to the highest quality
• Can demonstrate safeguarding knowledge and application
• Is experienced in supporting and understanding the needs of individuals living with ASC and or LD /their families/carers and professionals in this sector
• Has an ability to meet the unique needs of the service users such as gender or culture
• Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Full training and support will be given to the successful candidate to enable them to carry out their role
Responsibilities / Key Tasks:
• Ensure adherence to all contractual targets and KPIs, reporting to the Short-term Intervention Service Manager as required
• Provide practical support and ensure recording of service outcomes wherever appropriate
• Sit with service users to keep them safe and improve wellbeing whilst clinical teams mobilise and begin clinical support
• Work in accordance to shift patterns
• Work closely with the Intensive Support Team (IST) and the Specialist Autism Team (SAT)
• Dedicated time to complete individual/team development and debrief, service development, administration and reporting, and attendance at required meetings
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Remote/flexible working opportunities, subject to management approval
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
The essentials
• Salary: £28,938 per annum
• Hours: 12 hours per day/night on 4 days on / 4 days off basis (Day shift – 8.30am – 8.30pm, Night shift – 8.30pm – 8.30am)
• Location: Hybrid Working –a few days per week from one of our offices (Derby), a few days from home depending on service needs and working in clients’ homes on a 121 basis
• Contract: fixed term (end date: funding dependent, to be discussed further at interview)
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/work-with-us
To apply - applications only via our website https://www.citizensadvicemidmercia.org.uk/jobs/short-term-intervention-team-lead-worker
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to withdraw or close this vacancy at any time, without prior notice, before the advertised closing date. Please apply as soon as possible to avoid disappointment.
If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.