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Senior Administrator

Job details
Posting date: 07 April 2026
Salary: Not specified
Additional salary information: £25000-32000 per annum
Hours: Full time
Closing date: 05 May 2026
Location: Cannock, WS11 7lH
Company: J Murphy & Sons
Job type: Permanent
Job reference: 24403-44089021

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Summary

MUA Group is an independent electricity and gas distribution network operator, connecting homes and businesses to essential energy infrastructure. We’re also a regulated water and wastewater company, adopting water and wastewater networks across Britain.
Our mission at MUA is to help build better and more sustainable places to live and work, by adopting and operating multi-utility networks nationwide.

A day in the life of a Murphy Administrator
- Being a key contact for customers submitting completion data, reviewing the data submitted and issuing completion certificates confirming adoption of the network
- Informing customers when they can raise invoices for completed connections, and processing the
- invoice upon receipt
- Maintaining information systems and trackers for recording completion data
- Seeking to understand business needs and demonstrating innovative ways to continuously improve.
- Promptly resolving customer enquiries and coordinating resolutions with input across different teams
- Ensuring our administrative processes are effective and efficient, enabling us to provide high-quality levels of service to all our clients and partners at all times
- Managing site inspection and auditing records and operation and maintenance records,
- Inspection and Auditing records.
- Adhoc duties to support the team and the wider business

Still interested, does this sound like you?
- Experience in a Utility coordinator role in the construction or utilities industry would be advantageous but not essential
- Clear communication and organisational skills
- Excellent IT skills, including Outlook, Word, and PowerPoint
- Demonstrable knowledge of Excel and the ability to enter, manipulate, and analyse data
- Experience in an IDNO or IGT, or relevant equivalent experience within the Utility sector, would be advantageous
- High level of attention to detail and the ability to self-manage your workload

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