Housing Advice Officer
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £31,537 to £34,434 per year |
| Hours: | Full time |
| Closing date: | 09 April 2026 |
| Location: | Caerphilly County, Wales |
| Remote working: | On-site only |
| Company: | Caerphilly County Borough Council |
| Job type: | Temporary |
| Job reference: | REQ0010788 |
Summary
We are recruiting 2 Housing Advice Officers at Caerphilly County Borough Council.
Working hours: 37 Hours
Contract Type: Full Time, Fixed Term until 31st March 2028
Location: Ty Penallta
Team: Housing Solutions - Housing Advice Centre
This position offers an excellent opportunity to become part of our team and provide support across the organisation.
We pay an attractive salary of £31,537- £34,434 and offer access to training and development opportunities.
An opportunity has arisen to join the Housing Solutions Team as a Housing Advice Officer , we ae looking for someone who is resilient , solutions focused and who thrives in a busy environment . You will need to have experience of working in a housing or relevant field and be able to demonstrate effective management of case loads and work with people with complex support needs.
The role includes assessing housing needs and to provide a flexible, responsive and comprehensive housing advice service to persons in housing need, with an emphasis on the prevention of homelessness. You will also Contribute towards meeting the aims and objectives of the Council’s homelessness strategy and help to further develop the policies and procedures of the service in accordance with statutory requirements.
For the role, we ask that you have:
1. Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales. For example HNC in Housing.
2. Proven experience of working in a busy office environment involving direct contact with the public.
3. An appreciation of health and safety and risk management in relation to lone working.
We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.
After reading the Job Description and Person Specification on our website, if you would like to have an informal discussion about the role, please contact Sadie O`Conner on 01443 873552 or email oconns@caerphilly.gov.uk
Working hours: 37 Hours
Contract Type: Full Time, Fixed Term until 31st March 2028
Location: Ty Penallta
Team: Housing Solutions - Housing Advice Centre
This position offers an excellent opportunity to become part of our team and provide support across the organisation.
We pay an attractive salary of £31,537- £34,434 and offer access to training and development opportunities.
An opportunity has arisen to join the Housing Solutions Team as a Housing Advice Officer , we ae looking for someone who is resilient , solutions focused and who thrives in a busy environment . You will need to have experience of working in a housing or relevant field and be able to demonstrate effective management of case loads and work with people with complex support needs.
The role includes assessing housing needs and to provide a flexible, responsive and comprehensive housing advice service to persons in housing need, with an emphasis on the prevention of homelessness. You will also Contribute towards meeting the aims and objectives of the Council’s homelessness strategy and help to further develop the policies and procedures of the service in accordance with statutory requirements.
For the role, we ask that you have:
1. Relevant Level 4 qualification on the Credit and Qualifications Framework for Wales. For example HNC in Housing.
2. Proven experience of working in a busy office environment involving direct contact with the public.
3. An appreciation of health and safety and risk management in relation to lone working.
We have excellent benefits including the Local Government Pension Scheme and staff discount schemes.
After reading the Job Description and Person Specification on our website, if you would like to have an informal discussion about the role, please contact Sadie O`Conner on 01443 873552 or email oconns@caerphilly.gov.uk
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About Disability Confident
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