Receptionist - Dee Valley Medical Practice
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Negotiable |
| Hours: | Full time |
| Closing date: | 17 April 2026 |
| Location: | Wrexham, LL13 0ED |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | M0044-26-0106 |
Summary
Reception Counter Duties 1. Providing customer service for patients and visitors at Reception Front Desk. 2. Making appointments 3. Taking requests for prescriptions 4. Giving out results 5. Ambulance transport bookings 6. Home visit requests 7. Deal with general enquiries and complaints 8. Contacting other providers Telephone Duties 9. Register new patients and temporary residents 10. Greet and direct patients and visitors 11. Making appointments 12. Handing out prescriptions 13. Ensure outstanding queries are explained and handed over to next shift, as necessary 14. Respond to needs of doctors and nurses during surgery 15. Collect payments from patients for non-NHS services 16. Deal with general enquiries and complaints Prescriptions 17. Dealing with requests for repeat prescriptions 18. Raising prescriptions as per Practice protocols 19. Dealing with queries relating to repeat prescriptions General 20. Input and extract information from Practice computer system 21. Observe health and safety guidelines at all times 22. General housekeeping (e.g. keeping reception and waiting areas tidy) 23. Make refreshments for doctors and other team members, participate in washing up 24. Any other reasonable duties as necessary