Quality & Governance Lead
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £28,000.00 to £30,000.00 per year |
| Additional salary information: | £28000.00 - £30000.00 a year |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Ashton under Lyne, OL6 6SL |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B0588-26-0003 |
Summary
Governance, assurance and regulatory compliance Lead day-to-day delivery of quality governance systems, ensuring structured oversight of compliance requirements, evidence collation and reporting cycles across services. Maintain organisational readiness for external scrutiny by ensuring governance artefacts are current, complete, traceable and accessible. Support the CEO & Senior Management Team (SMT) with assurance reporting, action tracking and governance development activity. External inspection and accreditation readiness Coordinate preparation and evidence portfolios for external inspection and accreditation activity e.g. CQC and other relevant framework standards as applicable. Maintain inspection readiness trackers, action logs and evidence sets, ensuring timely closure of action with clear audit trails. Support CEO and SMT during visits/reviews including briefings, evidence retrieval and follow-up action coordination. Audit programme and quality improvement Coordinate and deliver the internal audit programme across the Hospice, ensuing audits are scoped, scheduled and completed to deadline using standardised tools/templates. Ensure audit findings translate into SMART actions, tracked to completion with evidence based closure and measurable improvement. Lead continuous improvement by promoting learning, standardisation and effective governance routines across teams. Risks, incident, complaints and learning Lead effective incident, complaint and feedback governance, including logging oversight, investigation support, thematic reviews and tracking learning/actions to closure. Lead on the Risk module on Vantage Contribute to risk management processes (risk registers, risk assessments), ensuring mitigation actions are tracked and evidenced. Promote a just culture and leaning approach to safety and quality improvement. Training, engagement and stakeholder working Build effective working relationships with the Senior Management Team, clinical leads, operational managers and wider staff groups to enable sustained compliance. Represent the Quality & Governance functions at internal meetings and where appropriate, external stakeholder discussions. Professional and organisational responsibilities Maintain confidentiality and comply with information governance requirements, GDPR and organisational IG policies, ensuring secure handling and appropriate access controls for governance evidence. Maintain up to date knowledge of relevant quality, governance and assurance frameworks applicable to the Hospice. Take responsibility for the management, development and improvement of systems supporting your role e.g. Vantage modules or other systems as required. Undertake other duties consistent with the post as required to support organisational priorities. Become an active member and participant in any Hospice UK quality initiatives / groups. Network with similar post holders both regionally and nationally in order to support benchmarking for Willow Wood Hospice Services and also keep up to date with quality agenda in healthcare. To adhere to all Willow Wood Hospice standards, policies and procedures. To take responsibility for own personal learning and development, and to support the learning and development of others and the organisation as a whole; a commitment to completing all training required and refreshing training as appropriate. To conduct all work in a manner reflective of the organisational values and behaviours. Additional Notes a) This document is a guideline to the general scope of duties involved and will be reviewed at regular intervals. It is not intended as a rigid inflexible specification. b) The employer shares with the employee the dual responsibility for suggestions to alter the scope and content of this document in order to improve the working situation. c) There is a duty to be aware and adhere to all professional governing body rules and any particular Acts or statutory requirements, which may vary from time to time. d) Willow Wood Hospice operates a no smoking policy e) This post requires a satisfactory enhanced disclosure from the Disclosure Barring Service (DBS).