Customer Services Administrator
| Posting date: | 02 April 2026 |
|---|---|
| Salary: | £13.00 per hour |
| Hours: | Full time |
| Closing date: | 02 May 2026 |
| Location: | Pyle, Bridgend |
| Remote working: | On-site only |
| Company: | JGR Recruitment & Training Ltd |
| Job type: | Contract |
| Job reference: |
Summary
Jennifer Griffiths Recruitment currently seeking an experienced Customer Service Administrator to join our clients team on a temp-to-perm basis. This is a hands-on role suited to someone practical, organised, and confident in dealing with customers and internal departments.
Key Responsibilities
Taking and processing customer orders accurately using Sage
Managing and updating customer information within a CRM system
Handling inbound and outbound calls with existing and new customers
Liaising closely with the manufacturing team regarding orders and timelines
Resolving customer queries and issues efficiently and professionally
Providing delivery updates and feedback to customers
Processing spares orders and ensuring they are progressed through the system and delivered on time
Working with both B2B customers and some direct end domestic customers
Skills & Experience Required
Previous experience in a customer service and/or internal sales role
Experience using Sage (essential)
Experience working with CRM systems
Confident telephone manner and strong communication skills
Highly organised with strong attention to detail
Practical, hands-on approach
Ability to multitask and manage a busy workload
Personal Attributes
Proactive and reliable
Customer-focused
Strong team player
Able to work independently when required]
Location: Pyle
Contract Type: Temp-to-Perm
Hours: Monday to Friday, 8:00am – 4:00pm
Pay Rate: Starting at £13 per hour
Key Responsibilities
Taking and processing customer orders accurately using Sage
Managing and updating customer information within a CRM system
Handling inbound and outbound calls with existing and new customers
Liaising closely with the manufacturing team regarding orders and timelines
Resolving customer queries and issues efficiently and professionally
Providing delivery updates and feedback to customers
Processing spares orders and ensuring they are progressed through the system and delivered on time
Working with both B2B customers and some direct end domestic customers
Skills & Experience Required
Previous experience in a customer service and/or internal sales role
Experience using Sage (essential)
Experience working with CRM systems
Confident telephone manner and strong communication skills
Highly organised with strong attention to detail
Practical, hands-on approach
Ability to multitask and manage a busy workload
Personal Attributes
Proactive and reliable
Customer-focused
Strong team player
Able to work independently when required]
Location: Pyle
Contract Type: Temp-to-Perm
Hours: Monday to Friday, 8:00am – 4:00pm
Pay Rate: Starting at £13 per hour