Patient Administrator - Supportive and Palliative Care
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £25,760 - £27,476 Per annum - pro rata |
| Hours: | Part time |
| Closing date: | 02 May 2026 |
| Location: | Southampton, SO16 6YD |
| Company: | University Hospital Southampton NHS FT |
| Job type: | Contract |
| Job reference: | 7911356/188-AC330326 |
Summary
A Vacancy at University Hospital Southampton NHS Foundation Trust.
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
We are looking for a highly motivated and proactive individual to fulfil the role of Patient Administrator, to join us in the Supportive and Palliative Care Admin Teamona Wednesday and Thursdayto support us during maternity leave for a period of 12 months.
University Hospital Southampton is one of England's largest acute teaching Trusts.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
The role of the Admin Team is to provide administrative support to the clinicians in the team.
What you will do:
Be responsible for implementing all administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently and in accordance with targets and agreed timescales.
Utilise computerised systems to locate case note and investigation results and to ensure patient information is maintained and updated.
Liaise with Private Patient Coordinators where appropriate you will ensure a seamless patient journey.
Monitor and process referral requests and ensure referral grading outcomes are logged on the appropriate patient information system escalating issues as required.
Provide patient administration service for regional clinics.
Courteously and efficiently receive all enquiries ensuring that accurate records are maintained, and the appropriate action is taken in a timely manner.
Receive and process all incoming correspondence ensuring it reaches the appropriate place within the required deadlines.
Responsible for maintaining an up to date filing system ensuring the accuracy of patient case notes.
Take formal minutes or notes at meetings and distribute appropriately.
Order and maintain stationary / materials in accordance with Trust policy.
Arrange inpatient appointments, confirming, cancelling, and changing appointments as necessary for both pre-assessment and admission.
Create, maintain, and make additions to waiting lists.
Ensure patients are communicated with effectively in relation to their appointments/admissions and that appointments are in line with the Trusts access policy, highlighting issues and taking corrective action where necessary.
Process requests for clinic/ admission changes, cancellations and creations and monitor attendance at appointments rearranging further appointments as required.
Provide administrative support for a number of consultants within the clinical speciality area or for the management team, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational / supervisory or research activity.
Required to provide cover for other Patient Administrators to ensure a consistent and effective administration service is always maintained.
This advert closes on Wednesday 15 Apr 2026
University Hospital Southampton NHS Foundation Trust is delighted to offer a fantastic opportunity to work with us.
Please see below for the detailed job description of the role.
We are looking for a highly motivated and proactive individual to fulfil the role of Patient Administrator, to join us in the Supportive and Palliative Care Admin Teamona Wednesday and Thursdayto support us during maternity leave for a period of 12 months.
University Hospital Southampton is one of England's largest acute teaching Trusts.
Located on the south coast with an international airport and direct rail links to London, Southampton offers an ideal setting to live and work, with the New Forest, South Downs and Jurassic Coast.
We believe that using technology wisely shows strong time management and commitment to innovation. However, personalizing your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.
At UHS we’re committed to providing a flexible working environment where possible. Whether you are balancing family, study, or your wellbeing with your career, we want to support you so you can help our patients.
At UHS, we proudly champion individuality, recognizing that outstanding care is only possible with a diverse, inclusive team. We’re committed to creating an anti-racist, anti-discriminatory environment where everyone feels valued, safe, and empowered to make a meaningful impact in our communities. We welcome applicants of all backgrounds, identities, and experiences to join us in building a healthcare community where everyone can belong, thrive, and contribute.
The role of the Admin Team is to provide administrative support to the clinicians in the team.
What you will do:
Be responsible for implementing all administrative processes along the patient pathway to ensure the patient’s journey is managed efficiently and in accordance with targets and agreed timescales.
Utilise computerised systems to locate case note and investigation results and to ensure patient information is maintained and updated.
Liaise with Private Patient Coordinators where appropriate you will ensure a seamless patient journey.
Monitor and process referral requests and ensure referral grading outcomes are logged on the appropriate patient information system escalating issues as required.
Provide patient administration service for regional clinics.
Courteously and efficiently receive all enquiries ensuring that accurate records are maintained, and the appropriate action is taken in a timely manner.
Receive and process all incoming correspondence ensuring it reaches the appropriate place within the required deadlines.
Responsible for maintaining an up to date filing system ensuring the accuracy of patient case notes.
Take formal minutes or notes at meetings and distribute appropriately.
Order and maintain stationary / materials in accordance with Trust policy.
Arrange inpatient appointments, confirming, cancelling, and changing appointments as necessary for both pre-assessment and admission.
Create, maintain, and make additions to waiting lists.
Ensure patients are communicated with effectively in relation to their appointments/admissions and that appointments are in line with the Trusts access policy, highlighting issues and taking corrective action where necessary.
Process requests for clinic/ admission changes, cancellations and creations and monitor attendance at appointments rearranging further appointments as required.
Provide administrative support for a number of consultants within the clinical speciality area or for the management team, including maintenance of diaries, appointments, co-ordination of leave, co-ordination of expense forms, correspondence derived from any educational / supervisory or research activity.
Required to provide cover for other Patient Administrators to ensure a consistent and effective administration service is always maintained.
This advert closes on Wednesday 15 Apr 2026