Facilities Manager
| Posting date: | 02 April 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 02 May 2026 |
| Location: | Durham, County Durham |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 153502 |
Summary
Facilities Manager
Contract: Professional Services, Production & Technology
Location: Durham, DH1 1SL
Hours of work: 37.5
Contract Type: Permanent
We are seeking a dedicated and proactive Facilities Manager to oversee the delivery of an efficient, compliant and cost-effective integrated facilities service for our client’s building(s).
This role is crucial in ensuring high standards across all ISS-delivered services, fostering strong client relationships, and driving excellence in day-to-day operations.
Job Description
We are looking for a Facilities Manager who can lead a motivated ISS IFS team, champion health and safety compliance, and ensure all Service Level Agreements are consistently met.
This role requires a confident communicator, a strong team leader and someone who thrives in a fast-paced environment with varied operational responsibilities.
Key Responsibilities
Manage day-to-day operational facilities activity for the site, ensuring full H&S and legislative compliance.
Act as the key site contact for ISS services including Security, Cleaning and Catering.
Lead the on-site FM team, including rota management, absence management, performance reviews and development conversations.
Build and maintain strong client relationships, carrying out inspections, preparing performance reports and ensuring SLA delivery.
Oversee building maintenance activity through the Maintenance Lead, monitoring PPM, reactive works and compliance.
Manage and project-lead minor works, ensuring cost control, client liaison, documentation and delivery to schedule.
Handle financial processes including raising purchase orders and managing Coupa in line with ISS site budgets.
Ensure completion of site inductions, security procedures, access card production and maintenance of business continuity documentation.
Professional and Personal Competencies/Qualifications
Experience in a facilities management role.
IOSH Managing Safely (minimum requirement).
Strong IT literacy (Word, Excel, Outlook).
Proactive, positive approach with excellent communication skills.
Able to work independently, to deadlines and under pressure.
Strong sense of accountability and commitment to personal development.
Effective team leader and team player.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: Durham, DH1 1SL
Hours of work: 37.5
Contract Type: Permanent
We are seeking a dedicated and proactive Facilities Manager to oversee the delivery of an efficient, compliant and cost-effective integrated facilities service for our client’s building(s).
This role is crucial in ensuring high standards across all ISS-delivered services, fostering strong client relationships, and driving excellence in day-to-day operations.
Job Description
We are looking for a Facilities Manager who can lead a motivated ISS IFS team, champion health and safety compliance, and ensure all Service Level Agreements are consistently met.
This role requires a confident communicator, a strong team leader and someone who thrives in a fast-paced environment with varied operational responsibilities.
Key Responsibilities
Manage day-to-day operational facilities activity for the site, ensuring full H&S and legislative compliance.
Act as the key site contact for ISS services including Security, Cleaning and Catering.
Lead the on-site FM team, including rota management, absence management, performance reviews and development conversations.
Build and maintain strong client relationships, carrying out inspections, preparing performance reports and ensuring SLA delivery.
Oversee building maintenance activity through the Maintenance Lead, monitoring PPM, reactive works and compliance.
Manage and project-lead minor works, ensuring cost control, client liaison, documentation and delivery to schedule.
Handle financial processes including raising purchase orders and managing Coupa in line with ISS site budgets.
Ensure completion of site inductions, security procedures, access card production and maintenance of business continuity documentation.
Professional and Personal Competencies/Qualifications
Experience in a facilities management role.
IOSH Managing Safely (minimum requirement).
Strong IT literacy (Word, Excel, Outlook).
Proactive, positive approach with excellent communication skills.
Able to work independently, to deadlines and under pressure.
Strong sense of accountability and commitment to personal development.
Effective team leader and team player.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.