Coffee Shop & Cafe Manager
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | £16 to £16.5 per hour |
| Hours: | Full time |
| Closing date: | 01 May 2026 |
| Location: | Fort William, PH33 |
| Remote working: | On-site only |
| Company: | HIJOBS |
| Job type: | Permanent |
| Job reference: | 399937 |
Summary
The Wildcat is an independent, plant-based coffee shop in Fort William town centre, established in 2018. We focus on speciality coffee, well-made plant-based food and high standards. Sustainability, ethical sourcing and fair employment are central to how we operate. We are currently looking for a highly capable, hands-on manager to lead our team. As Cafe Manager, you will have overall responsibility for the day-to-day running of the Wildcat. This is a hands-on role suited to someone who enjoys being present on the floor while also managing systems, people and standards behind the scenes. Responsibilities include:
- Full responsibility for daily operations of the café
- Leading, motivating and managing a small team of supervisors and cafe assistants
- Setting, maintaining and continuously improving speciality coffee standards
- Overseeing coffee training, recipes, calibration and consistency
- Managing staff rotas and timekeeping
- Supporting training, onboarding and performance management
- Ensuring compliance with food safety, health & safety and company policies
- Upholding vegan, sustainability and environmental practices across all operations
- Handling issues calmly, fairly and consistently, including customer concerns and staff matters
- Full responsibility for daily operations of the café
- Leading, motivating and managing a small team of supervisors and cafe assistants
- Setting, maintaining and continuously improving speciality coffee standards
- Overseeing coffee training, recipes, calibration and consistency
- Managing staff rotas and timekeeping
- Supporting training, onboarding and performance management
- Ensuring compliance with food safety, health & safety and company policies
- Upholding vegan, sustainability and environmental practices across all operations
- Handling issues calmly, fairly and consistently, including customer concerns and staff matters