Part time Direct Payments Officer (18.5 hours per week)
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | £1,537 to £18,071 per year |
| Hours: | Part time |
| Closing date: | 12 April 2026 |
| Location: | Berkshire, South East England |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Bracknell Forest Council |
| Job type: | Permanent |
| Job reference: | People/26/334265 |
Summary
We are seeking an ambitious and motivated individual to join us as a Direct Payments Officer on a part-time, permanent basis for 18.5 hours per week.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you…
If you are passionate about making a real difference and enjoy working in a supportive, people‑focused environment, we would love to hear from you.
We are looking for someone with strong administrative and IT skills, excellent attention to detail and a proactive, solution‑focused approach. Experience in care or finance, particularly where relevant to the role would be a valuable advantage.
About the team…
In this role, you will work closely with and report directly to the Direct Payments Team Leader, playing a key part in managing direct payments for children and adults and supporting both our Adults’ and Children’s Social Care teams. Your work will directly help people live more independently and confidently.
You will be joining a genuinely supportive and collaborative team, where colleagues are always willing to share knowledge, offer guidance and work together to find the best solutions for the people we support. We pride ourselves on open communication, mutual respect and a culture where everyone's ideas are valued.
The role is primarily based at our Time Square offices in Bracknell, where you will be part of a supportive and collaborative team. We also offer reasonable flexibility around working hours and hybrid working, depending on the needs of the service, to help you achieve a healthy work–life balance.
Key responsibilities…
Working with Adults and Children's Social Care teams to establish direct payments for residents of Bracknell Forest.
Managing and administering Bracknell’s systems and databases, including the oversight of direct payment accounts and audits of these accounts.
Supporting finance colleagues with establishing payments and reconciliation of payments received by the council.
Management of the Instant Issue Cards, supporting various services within the council and creating financial support for residents.
Offering information, advice and guidance to our direct payment clients, including financial management, contributions to care, employment practices and appropriate care arrangements.
Please check the vacancy's page for a list of our staff benefits.
Interview date
Interviews will be held week commencing 20th April 2026.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact: Kelly Tibbles or Jack Lewis.
Kelly Tibbles : Direct Payments Team Leader : Tel 01344 351628
Jack Lewis : Head of Client Affairs : Tel 01344 354066
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
At Bracknell Forest, we pride ourselves on being a council which is stable and well-managed where our employees can thrive in a supportive environment. We understand the importance of a healthy work-life balance and offer a variety of flexible working practices, including options for remote working and arrangements that allow you to work from home, dependent on the needs of the service.
About you…
If you are passionate about making a real difference and enjoy working in a supportive, people‑focused environment, we would love to hear from you.
We are looking for someone with strong administrative and IT skills, excellent attention to detail and a proactive, solution‑focused approach. Experience in care or finance, particularly where relevant to the role would be a valuable advantage.
About the team…
In this role, you will work closely with and report directly to the Direct Payments Team Leader, playing a key part in managing direct payments for children and adults and supporting both our Adults’ and Children’s Social Care teams. Your work will directly help people live more independently and confidently.
You will be joining a genuinely supportive and collaborative team, where colleagues are always willing to share knowledge, offer guidance and work together to find the best solutions for the people we support. We pride ourselves on open communication, mutual respect and a culture where everyone's ideas are valued.
The role is primarily based at our Time Square offices in Bracknell, where you will be part of a supportive and collaborative team. We also offer reasonable flexibility around working hours and hybrid working, depending on the needs of the service, to help you achieve a healthy work–life balance.
Key responsibilities…
Working with Adults and Children's Social Care teams to establish direct payments for residents of Bracknell Forest.
Managing and administering Bracknell’s systems and databases, including the oversight of direct payment accounts and audits of these accounts.
Supporting finance colleagues with establishing payments and reconciliation of payments received by the council.
Management of the Instant Issue Cards, supporting various services within the council and creating financial support for residents.
Offering information, advice and guidance to our direct payment clients, including financial management, contributions to care, employment practices and appropriate care arrangements.
Please check the vacancy's page for a list of our staff benefits.
Interview date
Interviews will be held week commencing 20th April 2026.
Interviews will be conducted in person, providing candidates with the chance to personally meet the team and experience our work environment.
We will be reviewing applications regularly and reserve the right to close the advert early if suitable candidates are identified. To avoid disappointment, you are advised to submit your application as soon as possible.
Please note AI is prohibited during the interview, any candidate using AI will be withdrawn from consideration.
Want to ask us a question?
For an informal discussion or to ask any questions about this role, please contact: Kelly Tibbles or Jack Lewis.
Kelly Tibbles : Direct Payments Team Leader : Tel 01344 351628
Jack Lewis : Head of Client Affairs : Tel 01344 354066
Bracknell Forest Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect everyone employed with us to share this commitment. All successful candidates for this role will be subject to a DBS (Disclosure & Barring Service) check as part of our pre-employment checks process.
We can only accept applications from candidates currently residing in the UK.
Candidates currently residing in the UK who require sponsorship to work are encouraged to assess their eligibility for a Certificate of Sponsorship (CoS) based on the relevant criteria. Please be aware that sponsorship availability varies and is subject to eligibility requirements and budget limitations. As a result, we cannot guarantee sponsorship for all roles and will evaluate sponsorship requests on a case-by-case basis.
No agencies please.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.