Digital Training Specialist
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | £39,959.00 to £48,117.00 per year |
| Additional salary information: | £39959.00 - £48117.00 a year |
| Hours: | Full time |
| Closing date: | 15 April 2026 |
| Location: | Norwich, NR1 2DE |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9246-26-0389 |
Summary
The list of duties and responsibilities presented here is not exhaustive, nor is it intended to be exclusive; it should be used as a guideline representing the typical responsibilities of the role. In the routine operations of the digital service, it is expected that specific responsibilities and duties of this post-holder will change tomeet the developing requirements of the service. Any such changes will be discussed between the post-holder and their manager, but the post-holder is expected to deliver on any reasonable requirement. Financial 1. Responsible for adhering to the Trusts standing financial instructionsStrategic 2. The post holder is expected to manage the development and coordination of skills/application training in providing an effective delivery of digital training that meets both national and localrequirements across the Health Community. 3. Incorporate relevant NHS information governance, Trust policies and procedures into training programmes Commercial 4. Deputise as training manager at local and national meetings in order to foster relationships with academic institutions and training organisations. Operational 5. Responsible for implementing best practice clinical and business training principles and protocols across the community 6. Responsible for providing training to end-users across the Trust that supports the business of the Trust, using whatever recognised technique best serves its and the end users needs. 7. Assist in the development and planning for the Trusts digital skills training plan with theDigital Training Manager for provision of Microsoft application training courses to meet the communitys requirements 8. Develop and adapt training materials and lesson plans in-line with and following NHS Education and Training standards 9. Train NHS staff on a range of simple and complex electronic patient record systems,Information management, technology systems and Microsoft products 10. Delivery of training of other digital software packages utilised by the Trust or new technologies that may be deployed 11. Develop expert level of understanding of all business and clinical applications to support a series of teaching and training programmes to meet both clinical and business requirements that will bring about improvements and efficiencies in quality and care 12. Undertake project work or special tasks in accordance with business requirements, managing the cycle of testing on the training environment to support the cycle of planned and ad hoc software releases, establishing test protocols and end user acceptance 13. Provision of second line business and clinical training support to end users to troubleshoot and resolve problems 14. Plan new training courses to meet the organisational requirements that have been agreed by the Trust, external customers and the Digital Training Manager 15. Development of training materials and resources, including some of the production work,and the delivery of alternative teaching methods and media including blended learning,including e-learning 16. Deliver end user training delivery of 1:1 training & coaching 17. Creation of evaluation and assessment tools Engagement 18. Knowledge of process flows and care pathways within the community which will incorporate national and local standards. 19. Responsible for the entire learning cycle for all members of staff, from evaluation of their needs to the measurement of their competencies 20. Proactively suggest changes to working practices or policies which will impact beyond own area of activity 21. Proactively engage with partner organisation to make sure that stakeholder training needs are developed and integrated into the training environment. 22. Engage and take part in local and national user groups with various stakeholders across the Health Community. Administration 23. Develop and maintain lesson plans, course notes and any other training material 24. Produce reports when required, access, create and update records within the information database which is used within the department to manage the training administration around training. 25. Responsibilities for financial and physical resources covering the careful use and security around the training facilities and equipment within these facilities including supervision of training sessions and maintaining the learning environment 26. Maintenance of accurate training records. Management27. Support and feed into the digital training plan and the schedule of work. 28. Deputize for the Digital Training Manager when absent or when required, as appropriate. 29. Management of learning pathways. 30. Delivery of Train the Trainer programmes. 31. Responsible for maintaining the appropriate training delivery standards. 32. Attend mandatory / statutory training as identified in Trust policy. 33. To partake in the Trusts appraisal/Personal Development Plan system. 34. Responsible for adherence to data management policies and procedures. 35. Keep training materials updated, and quality checked.