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Inquest Access to Records Coordinator

Job details
Posting date: 01 April 2026
Salary: £27,485.00 to £30,162.00 per year
Additional salary information: £27485.00 - £30162.00 a year
Hours: Full time
Closing date: 06 April 2026
Location: Basildon, SS16 5NL
Company: NHS Jobs
Job type: Contract
Job reference: C9364-26-0268

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Summary

Take ownership of a varied caseload of Subject Access Requests, ensuring all responses are completed accurately and within statutory deadlines. Review, prepare, and securely release patient records, ensuring all disclosures are lawful and compliant with data protection legislation. Apply careful judgement when reviewing records, identifying and redacting sensitive or third-party information where required. Work collaboratively with clinical teams and departments across the Trust to gather and validate information. Act as a key point of contact for enquiries, providing clear, supportive guidance to patients, relatives, staff, and external agencies. Provide expert advice to healthcare professionals on their responsibilities under data protection legislation, particularly around record review and redaction. Monitor and track requests, proactively identifying risks to deadlines and escalating where necessary to prevent breaches. Maintain accurate and auditable records of all requests, decisions, and communications using Trust systems. Manage shared inboxes and electronic systems, ensuring requests are triaged and actioned efficiently. Contribute to quality assurance processes, including peer reviews, to maintain high standards of accuracy and compliance. Produce reports on activity and performance, supporting ongoing service monitoring and improvement. Play an active role in developing and improving processes to enhance efficiency and ensure compliance with evolving legislation. Support the induction and training of new team members where required. Handle sensitive and potentially distressing information with empathy, professionalism, and discretion at all times. Work independently, managing your workload effectively while responding to urgent and priority requests as they arise.

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