House Manager
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | £18,798.00 per year |
| Hours: | Part time |
| Closing date: | 01 May 2026 |
| Location: | Chipping Campden, Gloucestershire |
| Remote working: | On-site only |
| Company: | McCarthy Stone |
| Job type: | Permanent |
| Job reference: | MCC1190141 |
Summary
House Manager – Retirement Living
Location: Saxon Grange, Sheep Street, Chipping Campden, Gloucestershire
Hours: 25 hours per week
Salary: £18,798.00 ACTUAL per year plus benefits and bonus
We do not currently offer sponsorship — applicants must have the right to work in the UK.
Make a Difference Every Day
Are you passionate about delivering exceptional customer service?
Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?
McCarthy Stone, the UK’s leading retirement living provider, is looking for a House Manager to lead our welcoming estate at Saxon Grange, Sheep Street, Chipping Campden, Gloucestershire.
Why Work with McCarthy Stone?
We offer a rewarding role with a range of employee benefits, including:
Group personal pension and life assurance
Employee Assistance Programme
Flexible working hours
Work in beautiful surroundings
Generous annual leave (25 days, rising to 28 days) plus bank holidays
Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)
Role Overview – House Manager
As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.
Key responsibilities include:
Welcoming new homeowners and helping them settle into their new homes
Providing a front-of-house service and engaging warmly with all visitors
Being the first point of contact for residents and offering assistance, guidance, or support
Managing supplier relationships to ensure smooth day-to-day operations
Acting as the face of McCarthy Stone for homeowners’ families and friends
Handling resident concerns with sensitivity, confidentiality, and respect
Overseeing estate management, including communal areas, gardens, and grounds
Supporting the development of a strong community through organising social events and regular resident meetings
Ensuring compliance with all Health and Safety requirements
About You – What We’re Looking For
We’re looking for someone who:
Has excellent communication skills and a proactive attitude
Has previous experience in a customer-facing or service management role
Demonstrates professionalism and a commitment to high-quality service
Enjoys variety and takes initiative in a busy environment
Can solve problems effectively and remain calm under pressure
Is comfortable using Microsoft Word, Outlook, and other basic digital tools
Has an awareness of basic Health and Safety (training will be provided)
Holds or is willing to obtain first aid qualifications (training provided)
Training & Development
You’ll receive full support and professional training through our in-house development programmes, which include:
First Aid certification
Dementia Friends training
Workplace safety courses
Ongoing development and progression support
Apply Now
If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact — we’d love to hear from you.
Applications are reviewed as soon as they’re received. We may appoint before the closing date, so early application is encouraged.
Please note:
McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds.
We do not currently offer sponsorship — applicants must have the right to work in the UK.
#LI-GM1
Location: Saxon Grange, Sheep Street, Chipping Campden, Gloucestershire
Hours: 25 hours per week
Salary: £18,798.00 ACTUAL per year plus benefits and bonus
We do not currently offer sponsorship — applicants must have the right to work in the UK.
Make a Difference Every Day
Are you passionate about delivering exceptional customer service?
Do you thrive in a role that involves multi-tasking, problem-solving, and event organisation?
McCarthy Stone, the UK’s leading retirement living provider, is looking for a House Manager to lead our welcoming estate at Saxon Grange, Sheep Street, Chipping Campden, Gloucestershire.
Why Work with McCarthy Stone?
We offer a rewarding role with a range of employee benefits, including:
Group personal pension and life assurance
Employee Assistance Programme
Flexible working hours
Work in beautiful surroundings
Generous annual leave (25 days, rising to 28 days) plus bank holidays
Access to our employee discounts platform (gift cards, supermarkets, restaurants, and more)
Role Overview – House Manager
As House Manager, you'll be the friendly, professional point of contact for homeowners and their families. Your key focus will be supporting a safe, welcoming and independent lifestyle for our residents.
Key responsibilities include:
Welcoming new homeowners and helping them settle into their new homes
Providing a front-of-house service and engaging warmly with all visitors
Being the first point of contact for residents and offering assistance, guidance, or support
Managing supplier relationships to ensure smooth day-to-day operations
Acting as the face of McCarthy Stone for homeowners’ families and friends
Handling resident concerns with sensitivity, confidentiality, and respect
Overseeing estate management, including communal areas, gardens, and grounds
Supporting the development of a strong community through organising social events and regular resident meetings
Ensuring compliance with all Health and Safety requirements
About You – What We’re Looking For
We’re looking for someone who:
Has excellent communication skills and a proactive attitude
Has previous experience in a customer-facing or service management role
Demonstrates professionalism and a commitment to high-quality service
Enjoys variety and takes initiative in a busy environment
Can solve problems effectively and remain calm under pressure
Is comfortable using Microsoft Word, Outlook, and other basic digital tools
Has an awareness of basic Health and Safety (training will be provided)
Holds or is willing to obtain first aid qualifications (training provided)
Training & Development
You’ll receive full support and professional training through our in-house development programmes, which include:
First Aid certification
Dementia Friends training
Workplace safety courses
Ongoing development and progression support
Apply Now
If you're looking for a meaningful part-time role that combines responsibility, variety, and community impact — we’d love to hear from you.
Applications are reviewed as soon as they’re received. We may appoint before the closing date, so early application is encouraged.
Please note:
McCarthy Stone is an equal opportunities employer. We welcome applications from all backgrounds.
We do not currently offer sponsorship — applicants must have the right to work in the UK.
#LI-GM1