Service Advisor
| Posting date: | 01 April 2026 |
|---|---|
| Salary: | £32,000 to £48,800 per year |
| Additional salary information: | 32k basic, bonus from £500 – 1400 per month + benefits (see below) |
| Hours: | Full time |
| Closing date: | 01 May 2026 |
| Location: | West London, London |
| Remote working: | On-site only |
| Company: | Flame Recruitment |
| Job type: | Permanent |
| Job reference: |
Summary
ROLE: Service Advisor
LOCATION: West London
SALARY: 32k basic, bonus from £500 – 1400 per month + benefits (see below)
HOURS: Monday to Friday 8.00 – 6.00 with a hours lunch. Saturdays are on a rota, paid as overtime 8.30 – 12.30
Role overview:
As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and Customers.
As a Service Advisor your key responsibilities will be:
• Arranging and booking your customers vehicle servicing appointments via telephone and email.
• Provide best advice on any report repairs or additional service required, be able to sell with belief and become their point of contact for the duration of their vehicle being within our Workshop.
• Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
• Create customer invoices and run through the work that has been carried out on their vehicle. Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.
About You
• Previous experience as a Service Advisor
• Full UK driving license
• Excellent organisational and administrative skills along with good attention to detail
• An ability to provide tailored customer service and upselling to a wide range of customers.
• Comfortable working to deadlines and managing customer expectations with regular communication and updates.
• Happy to manage your own workload and customer base
What's in it for you?
• Access to in-house training academy
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
To apply for this Service Advisor vacancy, please get in touch with Flame Recruitment.
You can also visit our website to see our available motor trade roles all over the UK.
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.
LOCATION: West London
SALARY: 32k basic, bonus from £500 – 1400 per month + benefits (see below)
HOURS: Monday to Friday 8.00 – 6.00 with a hours lunch. Saturdays are on a rota, paid as overtime 8.30 – 12.30
Role overview:
As a Service Advisor you will play a vital role within the retailer as being the point of communication between the Technicians and Customers.
As a Service Advisor your key responsibilities will be:
• Arranging and booking your customers vehicle servicing appointments via telephone and email.
• Provide best advice on any report repairs or additional service required, be able to sell with belief and become their point of contact for the duration of their vehicle being within our Workshop.
• Be able to provide updates and consultatively advise on repair work being or needing to be carried out.
• Create customer invoices and run through the work that has been carried out on their vehicle. Proactively reschedule appointments for the customer for any future vehicle maintenance or servicing.
About You
• Previous experience as a Service Advisor
• Full UK driving license
• Excellent organisational and administrative skills along with good attention to detail
• An ability to provide tailored customer service and upselling to a wide range of customers.
• Comfortable working to deadlines and managing customer expectations with regular communication and updates.
• Happy to manage your own workload and customer base
What's in it for you?
• Access to in-house training academy
• Internal career progression opportunities across our various brands and locations
• High street discounts
• Wellbeing portal
• Employee assistance programme
• Purchase, service and parts discounts
• Employee referral scheme
• Standard company benefits such as pension, life assurance cover, competitive holidays and cycle to work scheme
To apply for this Service Advisor vacancy, please get in touch with Flame Recruitment.
You can also visit our website to see our available motor trade roles all over the UK.
At Flame Recruitment, we specialise in automotive industry roles, supporting career growth across the motor trade. We have thousands of vacancies throughout the UK — from admin to senior management.