Major and Complex Loss Adjuster
| Posting date: | 31 March 2026 |
|---|---|
| Salary: | £55,000 to £75,000 per year |
| Additional salary information: | Bonuses, Car Allowance/Company Car |
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | West Midlands, Midlands, Birmingham |
| Company: | IPS Group Limited |
| Job type: | Permanent |
| Job reference: | 59578430 |
Summary
MCL Property Adjuster
Midlands & South
Up to £75,000 + Bonus + Full Benefits Package
An excellent opportunity for an experienced Property Adjuster to join a growing and well-established adjusting business, handling a portfolio of mid to complex losses across the Midlands and South. This role offers a high level of autonomy, a varied caseload, and the chance to deal with more technical and higher-value claims.
The Role:
- Manage a caseload of Mid & Complex Loss (MCL) property claims from first notification through to settlement
- Conduct site visits to assess damage, determine cause, and validate claims
- Handle a mix of domestic and commercial property losses, including higher value and more technical claims
- Interpret and apply policy wordings, terms, and conditions to ensure accurate coverage decisions
- Produce detailed reports (including ABI reports) within agreed service level agreements
- Liaise with insurers, policyholders, brokers, contractors, and other stakeholders to progress claims efficiently
- Appoint and manage specialists (surveyors, engineers, contractors) where required
- Provide clear technical guidance and maintain strong communication throughout the claim lifecycle
- Proactively manage your diary and caseload, ensuring timely progression and resolution of claims
- Attend re-visits and maintain accurate file notes and documentation
About You:
- Proven experience in property loss adjusting or strong background in property claims handling
- Experience dealing with mid to complex losses is highly desirable
- Knowledge of both domestic and commercial property insurance policies
- Ideally qualified (or working towards) Cert CILA / CII or equivalent
- Strong investigative, analytical, and decision-making skills
- Confident communicator with the ability to manage expectations of multiple stakeholders
- Highly organised, self-sufficient, and able to manage a remote, field-based role
- Full UK driving licence required
What’s on Offer:
- Salary up to £75,000 (depending on experience)
- Car allowance or company car scheme
- Discretionary bonus
- 25 days holiday increasing with service + birthday off
- Private healthcare
- Contributory pension scheme
- Life assurance / death in service
- Enhanced family leave and sick pay
- Electric vehicle scheme (post-probation)
- Ongoing career development and progression opportunities
If you're looking to step into or continue developing within the MCL space, with the autonomy to manage complex claims and the backing of a supportive and growing business, this role offers a strong next move.
Midlands & South
Up to £75,000 + Bonus + Full Benefits Package
An excellent opportunity for an experienced Property Adjuster to join a growing and well-established adjusting business, handling a portfolio of mid to complex losses across the Midlands and South. This role offers a high level of autonomy, a varied caseload, and the chance to deal with more technical and higher-value claims.
The Role:
- Manage a caseload of Mid & Complex Loss (MCL) property claims from first notification through to settlement
- Conduct site visits to assess damage, determine cause, and validate claims
- Handle a mix of domestic and commercial property losses, including higher value and more technical claims
- Interpret and apply policy wordings, terms, and conditions to ensure accurate coverage decisions
- Produce detailed reports (including ABI reports) within agreed service level agreements
- Liaise with insurers, policyholders, brokers, contractors, and other stakeholders to progress claims efficiently
- Appoint and manage specialists (surveyors, engineers, contractors) where required
- Provide clear technical guidance and maintain strong communication throughout the claim lifecycle
- Proactively manage your diary and caseload, ensuring timely progression and resolution of claims
- Attend re-visits and maintain accurate file notes and documentation
About You:
- Proven experience in property loss adjusting or strong background in property claims handling
- Experience dealing with mid to complex losses is highly desirable
- Knowledge of both domestic and commercial property insurance policies
- Ideally qualified (or working towards) Cert CILA / CII or equivalent
- Strong investigative, analytical, and decision-making skills
- Confident communicator with the ability to manage expectations of multiple stakeholders
- Highly organised, self-sufficient, and able to manage a remote, field-based role
- Full UK driving licence required
What’s on Offer:
- Salary up to £75,000 (depending on experience)
- Car allowance or company car scheme
- Discretionary bonus
- 25 days holiday increasing with service + birthday off
- Private healthcare
- Contributory pension scheme
- Life assurance / death in service
- Enhanced family leave and sick pay
- Electric vehicle scheme (post-probation)
- Ongoing career development and progression opportunities
If you're looking to step into or continue developing within the MCL space, with the autonomy to manage complex claims and the backing of a supportive and growing business, this role offers a strong next move.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.