Exams and Admin Officer
| Posting date: | 31 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26196.24-26196.24 per annum |
| Hours: | Full time |
| Closing date: | 19 April 2026 |
| Location: | Leicester, LE18 4TN |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 308296-44074940 |
Summary
Serco Limited
Location: HMP Fosse Way, Leicester, LE2 9RQ
Salary: Starting salary
- £26,196.24 per annum plus excellent benefitsSchedule: 40 hours per week, permanent
Ready to impact a better future?
As an Exams and Admin Officer in our Prison Education team, you’ll help keep education programmes running smoothly so colleagues can focus on what matters most: supporting learners to build skills for the future.
You’ll play a key role in maintaining accurate qualification, attendance, and learner records. The work you do will support positive outcomes for learners and help ensure our programmes deliver a real, lasting impact on individuals and communities.
What you’ll do as an Exams and Admin Officer
You’ll be entrusted to:
- Input all qualification data onto national databases
- Maintain records and documentation with accuracy and care
- Monitor filing systems and ensure records are stored securely and kept up to date
- Carry out administrative duties to support efficient operations
- Prepare reports and analysis relating to key performance targets
- Take departmental minutes when required
- Provide administrative support across the wider team to cover colleague absence
- Participate in mandatory and refresher training to remain up to date
- Maintain learner records
- Track learner progress
- Update and track attendance
- Manage learner registration and certification processes with awarding bodies
- Input and download data for reporting
- Carry out other general administrative duties as required
Does this sound like you?
You’ll be a great fit for this role if you have…
- Strong administrative experience and confidence handling data
- Excellent organisational skills and attention to detail
- The ability to communicate clearly and work collaboratively with colleagues
- A proactive mindset and confidence managing multiple tasks at pace
Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 31 days including bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Location: HMP Fosse Way, Leicester, LE2 9RQ
Salary: Starting salary
- £26,196.24 per annum plus excellent benefitsSchedule: 40 hours per week, permanent
Ready to impact a better future?
As an Exams and Admin Officer in our Prison Education team, you’ll help keep education programmes running smoothly so colleagues can focus on what matters most: supporting learners to build skills for the future.
You’ll play a key role in maintaining accurate qualification, attendance, and learner records. The work you do will support positive outcomes for learners and help ensure our programmes deliver a real, lasting impact on individuals and communities.
What you’ll do as an Exams and Admin Officer
You’ll be entrusted to:
- Input all qualification data onto national databases
- Maintain records and documentation with accuracy and care
- Monitor filing systems and ensure records are stored securely and kept up to date
- Carry out administrative duties to support efficient operations
- Prepare reports and analysis relating to key performance targets
- Take departmental minutes when required
- Provide administrative support across the wider team to cover colleague absence
- Participate in mandatory and refresher training to remain up to date
- Maintain learner records
- Track learner progress
- Update and track attendance
- Manage learner registration and certification processes with awarding bodies
- Input and download data for reporting
- Carry out other general administrative duties as required
Does this sound like you?
You’ll be a great fit for this role if you have…
- Strong administrative experience and confidence handling data
- Excellent organisational skills and attention to detail
- The ability to communicate clearly and work collaboratively with colleagues
- A proactive mindset and confidence managing multiple tasks at pace
Vetting and checks: An Enhanced DBS check is required for this role. This includes spent and unspent convictions, cautions, and any relevant information held by local police, in accordance with the Rehabilitation of Offenders Act and safeguarding requirements. You will also complete an Occupational Health Questionnaire to allow us to provide any support needed for you to succeed in the role.
Discover all you need to keep growing We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 31 days including bank holidays
- Pension: Up to 6% contributory pension scheme
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
Let’s impact a better future, together. Apply today.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.