Corporate Receptionist
| Posting date: | 31 March 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 30 April 2026 |
| Location: | EC1M 6PB |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 93227 |
Summary
Job Title: Corporate ReceptionistRate of Pay: £15.00 per hourContract: Permanent, Full Time Weekly Contractual Hours: 40 (Monday to Friday- 8AM to 5PM)Location: E.ON, 47-53 Charterhouse Street, Farringdon, London, Greater London, England, EC1M 6PB
We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.
Main duties
The main duties of the role include ensuring all guests receive an excellent welcome and consistently experience great service, while providing high‑quality support to the business at all times. You will use the computer as an effective communication tool, inputting data into Excel and Word documents as required, and you must be able to identify and escalate building maintenance issues with strong hazard perception. The position requires participation in relevant training, whether in person, online, or through self‑development. You will handle guest complaints by providing swift solutions or escalating them appropriately, and you must always be immaculately dressed in uniform in line with Client and Mitie grooming standards. A friendly, professional, and courteous demeanour is essential, supported by appropriate open body language. Professional telephone and email etiquette must be maintained at all times, and you should be articulate and able to anticipate the needs of clients and visitors. You will deliver necessary Health and Safety and building information to guests, including evacuation procedures upon arrival, while communicating effectively with other departments and interacting professionally with building residents—such as through building‑wide messages—and the client, ensuring a consistent 5‑star level of service. Responsibilities also include maintaining the cleanliness and organisation of your allocated area, including filing and preparation for the next shift, and efficiently reporting maintenance, IT, or Health and Safety concerns to the relevant department. You will actively use a portfolio of information to assist with client queries, covering topics such as transport, car parking, local amenities, restaurants, and hotels. Additionally, you will complete departmental checklists to ensure service quality and uphold standards relating to the presentation and maintenance of meeting rooms and public areas. Finally, you will assist with any other reasonable duties requested by colleagues, managers, or clients.
Person Specification
The ideal candidate will possess excellent communication skills and exceptional attention to detail, along with immaculate personal presentation that reflects a five‑star image. They should demonstrate proven experience and a strong understanding of exceptional customer service delivery, with previous experience in visitor management and booking systems being preferable. Excellent time management and organisational skills are essential, as well as a proactive, flexible, and can‑do attitude. The candidate must be capable of handling complaints and difficult situations in a patient, calm, and effective manner, escalating issues where appropriate. They should be able to manage multiple requests simultaneously, be fully computer literate—including Word, Excel, PowerPoint, and email—and have excellent administration skills. Being a strong team player is vital, and the individual should also be innovative, able to identify improvements and smarter ways of working.
We are on the lookout for a professional, welcoming, and experienced Receptionist to join our team. You will perform reception, administration, and secretarial duties efficiently and effectively on behalf of the building in which you are located in.
Main duties
The main duties of the role include ensuring all guests receive an excellent welcome and consistently experience great service, while providing high‑quality support to the business at all times. You will use the computer as an effective communication tool, inputting data into Excel and Word documents as required, and you must be able to identify and escalate building maintenance issues with strong hazard perception. The position requires participation in relevant training, whether in person, online, or through self‑development. You will handle guest complaints by providing swift solutions or escalating them appropriately, and you must always be immaculately dressed in uniform in line with Client and Mitie grooming standards. A friendly, professional, and courteous demeanour is essential, supported by appropriate open body language. Professional telephone and email etiquette must be maintained at all times, and you should be articulate and able to anticipate the needs of clients and visitors. You will deliver necessary Health and Safety and building information to guests, including evacuation procedures upon arrival, while communicating effectively with other departments and interacting professionally with building residents—such as through building‑wide messages—and the client, ensuring a consistent 5‑star level of service. Responsibilities also include maintaining the cleanliness and organisation of your allocated area, including filing and preparation for the next shift, and efficiently reporting maintenance, IT, or Health and Safety concerns to the relevant department. You will actively use a portfolio of information to assist with client queries, covering topics such as transport, car parking, local amenities, restaurants, and hotels. Additionally, you will complete departmental checklists to ensure service quality and uphold standards relating to the presentation and maintenance of meeting rooms and public areas. Finally, you will assist with any other reasonable duties requested by colleagues, managers, or clients.
Person Specification
The ideal candidate will possess excellent communication skills and exceptional attention to detail, along with immaculate personal presentation that reflects a five‑star image. They should demonstrate proven experience and a strong understanding of exceptional customer service delivery, with previous experience in visitor management and booking systems being preferable. Excellent time management and organisational skills are essential, as well as a proactive, flexible, and can‑do attitude. The candidate must be capable of handling complaints and difficult situations in a patient, calm, and effective manner, escalating issues where appropriate. They should be able to manage multiple requests simultaneously, be fully computer literate—including Word, Excel, PowerPoint, and email—and have excellent administration skills. Being a strong team player is vital, and the individual should also be innovative, able to identify improvements and smarter ways of working.