Waiting List clerk/Clerical Officer Administrative Support
| Posting date: | 31 March 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £24,937 - £26,598 Pro Rata |
| Hours: | Part time |
| Closing date: | 30 April 2026 |
| Location: | Liverpool, L9 7AL |
| Company: | Liverpool University Hospitals NHS Foundation Trust |
| Job type: | Permanent |
| Job reference: | 7908501/287-BSUR-4-26-A |
Summary
A Vacancy at Liverpool University Hospitals NHS Foundation Trust.
To manage and monitor waiting lists to ensure that procedures are carried out
within specified Government targets and locally agreed clinical protocols.
To provide and maintain an efficient and effective administrative service,
undertaking a range of administrative duties in line with local policies and
procedures.
Assist in the smooth running of the ward reception ensuring patients are dealt
with in an efficient manner, whilst adhering to Trust policies at all times.
Waiting List Management Duties
• To coordinate and monitor waiting lists.
Coordination and production of accurate waiting time information on a weekly
basis and ensuring that there are no outliers to the targets. The post holder
will experience a daily requirement to produce accurate work at speed.
General/ Administrative Duties
• To provide and maintain an efficient and effective administrative service.
Routine duties include; answering telephone enquiries, updating
computer databases, filing, case note requests and preparation.
Dealing effectively with mail, redirecting where necessary.
• Prioritise and organise own workload daily.
• Suggest changes in practice to local systems and processes to ensure
that the service is as efficient and effective as possible.
• Undertake reception duties, greeting and registering patients and
answering the telephone. Deal efficiently with all hospital staff and
visitors.
• Maintain professional standards in appearance, behaviour and punctuality.
• Assist in training and supervision of new members of staff, whilst carrying
out one’s own duties.
SYSTEMS AND EQUIPMENT
• Use of computer equipment, Microsoft software packages and other
appropriate software applications.
• Use of e-mail
Use of photocopier, scanner, printers
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
Waiting List Management Duties
• To coordinate and monitor waiting lists.
Coordination and production of accurate waiting time information on a weekly
basis and ensuring that there are no outliers to the targets. The post holder
will experience a daily requirement to produce accurate work at speed.
General/ Administrative Duties
• To provide and maintain an efficient and effective administrative service.
Routine duties include; answering telephone enquiries, updating
computer databases, filing, case note requests and preparation.
Dealing effectively with mail, redirecting where necessary.
• Prioritise and organise own workload daily.
• Suggest changes in practice to local systems and processes to ensure
that the service is as efficient and effective as possible.
• Undertake reception duties, greeting and registering patients and
answering the telephone. Deal efficiently with all hospital staff and
visitors.
• Maintain professional standards in appearance, behaviour and punctuality.
• Assist in training and supervision of new members of staff, whilst carrying
out one’s own duties.
SYSTEMS AND EQUIPMENT
• Use of computer equipment, Microsoft software packages and other
appropriate software applications.
• Use of e-mail
Use of photocopier, scanner, printers
This advert closes on Tuesday 14 Apr 2026
To manage and monitor waiting lists to ensure that procedures are carried out
within specified Government targets and locally agreed clinical protocols.
To provide and maintain an efficient and effective administrative service,
undertaking a range of administrative duties in line with local policies and
procedures.
Assist in the smooth running of the ward reception ensuring patients are dealt
with in an efficient manner, whilst adhering to Trust policies at all times.
Waiting List Management Duties
• To coordinate and monitor waiting lists.
Coordination and production of accurate waiting time information on a weekly
basis and ensuring that there are no outliers to the targets. The post holder
will experience a daily requirement to produce accurate work at speed.
General/ Administrative Duties
• To provide and maintain an efficient and effective administrative service.
Routine duties include; answering telephone enquiries, updating
computer databases, filing, case note requests and preparation.
Dealing effectively with mail, redirecting where necessary.
• Prioritise and organise own workload daily.
• Suggest changes in practice to local systems and processes to ensure
that the service is as efficient and effective as possible.
• Undertake reception duties, greeting and registering patients and
answering the telephone. Deal efficiently with all hospital staff and
visitors.
• Maintain professional standards in appearance, behaviour and punctuality.
• Assist in training and supervision of new members of staff, whilst carrying
out one’s own duties.
SYSTEMS AND EQUIPMENT
• Use of computer equipment, Microsoft software packages and other
appropriate software applications.
• Use of e-mail
Use of photocopier, scanner, printers
Liverpool University Hospitals NHS Foundation Trust comprises Aintree University Hospital, Broadgreen Hospital & Royal Liverpool University Hospital.
We are part of NHS University Hospitals of Liverpool Group, formed on 1 Nov 2024 from the coming together of LUHFT and Liverpool Women’s NHS Foundation Trust. The Group was born from a shared aim to improve the care we provide our patients.
UHLG is one of the largest employers in the region, with over 16,800 colleagues dedicated to caring for our communities - from birth and beyond.
For the 630,000 people across Merseyside, we are their local NHS. We provide general and emergency hospital care, alongside highly specialised regional services for more than two million people in the North West.
Aintree University Hospitalis the single receiving site for adult major trauma patients in Cheshire and Merseyside and hosts a number of regional services including an award-winning stroke facility.Broadgreen Hospitalis home to elective surgical, diagnostic and treatment services, together with specialist patient rehabilitation.Liverpool Women’s Hospitalspecialises in the health of women and babies, delivering over 7,200 babies in the UK’s largest single site maternity hospital each year. TheRoyal Liverpool University Hospitalis the largest hospital in the country to provide inpatients with 100% single bedrooms and focuses on complex planned care and specialist services.
For roles at Liverpool Women’s, visit theircareers page.
Waiting List Management Duties
• To coordinate and monitor waiting lists.
Coordination and production of accurate waiting time information on a weekly
basis and ensuring that there are no outliers to the targets. The post holder
will experience a daily requirement to produce accurate work at speed.
General/ Administrative Duties
• To provide and maintain an efficient and effective administrative service.
Routine duties include; answering telephone enquiries, updating
computer databases, filing, case note requests and preparation.
Dealing effectively with mail, redirecting where necessary.
• Prioritise and organise own workload daily.
• Suggest changes in practice to local systems and processes to ensure
that the service is as efficient and effective as possible.
• Undertake reception duties, greeting and registering patients and
answering the telephone. Deal efficiently with all hospital staff and
visitors.
• Maintain professional standards in appearance, behaviour and punctuality.
• Assist in training and supervision of new members of staff, whilst carrying
out one’s own duties.
SYSTEMS AND EQUIPMENT
• Use of computer equipment, Microsoft software packages and other
appropriate software applications.
• Use of e-mail
Use of photocopier, scanner, printers
This advert closes on Tuesday 14 Apr 2026